Global Visa Coordinator (12 months contract,Malaysia based)

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About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get To Know Our Team 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity 

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role. 

The Global Mobility Coordinator will play a critical role in building and delivering an improved employee experience for our new hires and internal transfers that relocate globally. Over time, we expect the successful candidate’s role to grow and incorporate other core employee lifecycle activities such as new hire activities.  

In This Role, You’ll Get To 

  • Manage the day-to-day administration of the global mobility team   
  • Assist with business visas, coordinate with employee and immigration vendors for business visa application  
  • Support the Visa team with any business travel requests including document preparation, document review, and drafting of business travel letters, up until visa completion   
  • Assist with renewal cases for the expat population for Agoda worldwide with a particular focus on Malaysia;  
  • Assist with updating data into our internal systems to ensure that all data is accurate and be able to track for renewal   
  • Assist the team with administrative tasks eg. updating our internal case lists and trackers, use of SharePoint and Workday platforms, invoicing, etc.    
  • Assist in remote work and tax coordination, liaise with employees and stakeholders for remote work requests respond to email queries, and collect tax data as required. 
  • Assist the team on projects   
  • Any other mobility matters as required  

What You will Need to Succeed 

  • Bachelor degree qualification. Fresh graduates are welcome.  
  • Basic knowledge on MS Office, Excel and automation   
  • Language: Fluent in English Bahasa Melayu
  • Strong interpersonal and customer service skills are essential for this role 
  • Detail oriented  
  • Having a solid work ethic and self-starter attitude is essential for this role. 
  • Self-motivated with ability to prioritize workloads 
  • Strong planning and organizational ability 
  • Good team player  


Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

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Global Visa Coordinator (12 months contract,Malaysia based)
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