Employee Experience Specialist (Bangkok Based)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.  

The Role 

As an Employee Experience Specialist, you will be pivotal in devising and implementing great experiences that resonate with our diverse team of over 6,000 employees across Thailand and globally. Sitting in the Workplace Experience Team, this role navigates the balance between creativity and logistics, requiring a visionary mind that’s grounded in practicality. You’ll be the architect of moments that matter, from intimate team events to large quarterly socials, promoting wellbeing and connection within the Agoda family. 

Key Responsibilities: 

  • Design and orchestrate a variety of employee events and initiatives, ensuring memorable and meaningful experiences for teams of all sizes, both locally and globally. 
  • Take ownership of projects across four key areas: wellbeing, in-office initiatives, connection events, global programs 
  • Collaborate with teams across the board – including Internal Communications, Workplace Services, CSR, D&I and Talent Business Partners – to craft experiences that enhance engagement and affirm Agoda as an employer of choice. 
  • Utilize data-driven insights and your expertise in employee experience to guide decision-making, ensuring all initiatives are rooted in enhancing employee satisfaction and engagement. 
  • Develop scalable, innovative solutions that adapt to dynamic business needs, fostering a culture that leaves every Agoda employee feeling motivated and valued.
  • Apply advanced project management techniques to oversee multiple initiatives, ensuring seamless execution and effective communication with all stakeholders.
  • Employ a combination of internal resources and third-party vendors to elevate our employee experience.
  • Establish and maintain metrics for success, implementing feedback mechanisms and action plans for continuous improvement.
  • Manage budgets efficiently, ensuring optimal allocation of resources in partnership with Finance. 

Desired skills & experience: 

  • 5-8 years of experience in event management, marketing or workplace experience programs, with a proven track record of delivering impactful programs. 
  • Exceptional budget and project management skills, with an aptitude for managing timelines and resources effectively. 
  • Comprehensive experience coordinating multifaceted projects across various teams, including internal stakeholders and external vendors. 
  • Excellent command of English with strong presentation skills; fluency in Thai is highly advantageous. 
  • A strong analytical mindset, coupled with outstanding problem-solving abilities and a proactive approach. 
  • Resilient under pressure, with a calm demeanor and a knack for uncovering creative solutions to challenges. 
  • A passionate advocate for enhancing Employee Experience, with a clear vision for fostering a positive and inclusive workplace culture. 
  • Effective communication skills, both written and verbal; able to engage diverse audiences and stakeholders persuasively and respectfully. 
  • Culturally aware, with the versatility to navigate and unite a global workforce through thoughtful and tailored experiences.
#2 #3 #HR#PR #Bangkok


Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Employee Experience Specialist (Bangkok Based)
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