Over the years, Agoda Customer Review Awards have grown to serve both our partners and customers better. As our inventory has grown to over 2 million properties, we've digitized the...

Zairina Shazereen shares how our Customer Experience Group has adapted to working from home while still being able to support the teams and the customers.

For Laura and Irina, taking a job at Agoda was much more than just a next step in their professional careers; it was a complete change of life – and...

Akash Chauhan, Data Analyst Manager in the Customer Experience Group, shares his 1.5-year journey with Agoda and his learnings as as an analytics professional and a people manager.

Just like our customers, we’re travel lovers ourselves. We understand the frustration of having to cancel or postpone a well- and long-planned trip, and many of us also had to...

Since the COVID-19 pandemic emerged, travel plans have been more disrupted than at any time in living memory. For a travel booking platform like Agoda, this meant a huge surge...

Everyday at Agoda, we help hundreds of thousands of travelers find incredible deals on accommodation in beautiful destinations around the world. Whether it’s a beachfront resort in Bali or a...

Changes like turning to a new career or moving to a new state take a lot of courage, especially when the world keeps telling you there are many risks involved....

A holiday is always something to look forward to, but it can sometimes go wrong. The Customer Experience Group at Agoda plays a crucial role in the business by helping...

Budapest, one of the prettiest, surprising jewels at the mythical heart of Europe, is where a young and talented team of 30+ nationalities works towards one single goal: to provide...