Zairina Shazereen shares how our Customer Experience Group has adapted to working from home while still being able to support the teams and the customers.

For Laura and Irina, taking a job at Agoda was much more than just a next step in their professional careers; it was a complete change of life – and...

Akash Chauhan, Data Analyst Manager in the Customer Experience Group, shares his 1.5-year journey with Agoda and his learnings as as an analytics professional and a people manager.

Just like our customers, we’re travel lovers ourselves. We understand the frustration of having to cancel or postpone a well- and long-planned trip, and many of us also had to...

Since the COVID-19 pandemic emerged, travel plans have been more disrupted than at any time in living memory. For a travel booking platform like Agoda, this meant a huge surge...

Everyday at Agoda, we help hundreds of thousands of travelers find incredible deals on accommodation in beautiful destinations around the world. Whether it’s a beachfront resort in Bali or a...

Changes like turning to a new career or moving to a new state take a lot of courage, especially when the world keeps telling you there are many risks involved....

A holiday is always something to look forward to, but it can sometimes go wrong. The Customer Experience Group at Agoda plays a crucial role in the business by helping...

Budapest, one of the prettiest, surprising jewels at the mythical heart of Europe, is where a young and talented team of 30+ nationalities works towards one single goal: to provide...

Annyeonghaseyo from Bangkok! Agoda’s Customer Experience Korea Team is based in Thailand’s capital city and provides dedicated support to our customers in Korea. Their office is located high up on...