Account Manager (Fukuoka-based)
Fukuoka, Japan
Hybrid
Supply
EN
Join our team at the heart of one of the world’s most exciting travel markets. Whether it’s helping a family find the perfect ryokan, or building partnerships that power hotel chains and global airlines, your work here starts making a difference the moment you log in.
Come help us bring Japan to the world, and the world to Japan.
We offer a competitive benefits package that supports your health, growth, and love of travel.
You’ll join a workplace that values connection and joy.
AgodaFest — our flagship annual party in Japan: A highlight of the year where everyone comes together to celebrate and connect.
Team events: Seasonal celebrations, casual get-togethers, and teambuilding activities that keep the energy up all year.
CEG focused activities: If you’re part of Customer Experience & Support, expect tailored engagement during office weeks, including team events and learning sessions.
Tokyo — Toranomon Hills Station Tower: Home to our Supply and Rocket Travel by Agoda teams, with one of the best views of Tokyo Tower in the city.
Yokohama — Landmark Tower: Home to our Customer Service & Support team. Based in one of Japan’s tallest buildings, the office offers expansive views and bright spaces that match the scale and innovation we build at Agoda.
Osaka — Umeda Twin Towers: Well-connected office that brings local Kansai energy and makes it easy to collaborate across the region.
You’ll be joining 200+ team members in Japan, and a global family of 7,000+ people representing over 90 nationalities.
Customer Service & Support: Based in Yokohama, this team helps make every trip feel smoother. They support Japanese speaking travelers across time zones — solving problems, easing concerns, and working with hotel partners to deliver excellent experiences.
Supply: Our commercial engine. The Supply team works on business development and account management, partnering with hotels, airlines, and other providers to boost revenue and visibility using smart programs and digital tools.
Rocket Travel by Agoda (RTA): Our B2B arm. RTA builds whitelabel travel solutions for large consumer brands — from letting customers earn or redeem miles and points to booking hotels, flights, and activities. RTA partners with major airlines, banks, and platforms to make travel commerce seamless at scale.
“I joined Agoda as a Customer Experience Specialist, and as the company grew, I took on new steps for Team Captain and then Team Manager.
Agoda welcomes people who want to try, even without prior experience, and supports us with practical training and regular leadership sessions, so I’ve been able to keep growing after moving into management. Change brings new lessons and chances, but what really keeps me going is the encouragement from great leaders and teammates. I’ll keep taking on challenges with my team to make our customers’ experiences even better.”
“In a way, I deeply connect with Agoda’s purpose of Bridging the World Through Travel. Travel has always been a significant part of my life, and working at Agoda allows me to help people explore the world for less, recharge, and experience life in new places. This makes my work incredibly meaningful. On top of that, I get to work alongside colleagues who share a passion for travel. Travelling is something that unites us across the company.”
“Agoda aims to bridge the world through travel. We believe that traveling provides people with invaluable opportunities to enjoy, learn about, and experience the wonders of the world.
Within this vision, CEG plays a direct role in shaping the customer’s journey. By listening to our customers’ voices and turning their feedback into actionable improvements, we can truly enhance the user experience. As the bridge between our products and our travelers, CEG is a key driver of Agoda’s continuous growth.”
“My colleagues are a huge part of why I love working here! We’re always discussing what really matters for Agoda and our partners. In Japan, trust is the foundation for everything we do, and we take great pride in focusing on what’s truly important for our partners and the business. I’m very grateful for the advice and support of my teammates and leaders. Agoda is a place where we challenge ourselves and support each other every step of the way.”
Meet Shoko Kubota, Senior Market Manager at Agoda! 👋
Today, she`s bringing us behind-the-scenes for a day in her life as she shares the moments that make her work meaningful.
From working with talented teammates across the globe to embracing a culture built on flexibility, growth, and connection, she’s giving us a closer look at what life at Agoda is all about — plus one of her favorite perks: the ability to work from anywhere ✈️
Explore open roles now: ago-da.co/jobs
#japan
Follow us to Agoda’s Tokyo Office! 🗼
With the view of the iconic Tokyo Tower, collaboration areas and a fully stocked pantry, our Business Development and Partnership teams are ready to deliver the best for our partners and travelers.
Learn more about Agoda Japan: ago-da.co/jpo25-i
#lifeatagoda #japan
Proudly presenting the Agoda Osaka office! 🇯🇵
Take a peek inside our colorful workspace in central Osaka, where the Supply team drives Agoda’s mission to make travel accessible and unforgettable. It has everything Agodans need to stay focused, get creative, and have fun, like collaboration areas, lively pantries, and quiet zones for deep work. We`re especially proud of the murals featuring our signature Agoda mascots, playfully redesigned with an Osaka twist. Can you spot the takoyaki?
Want to see more? Explore Agoda Japan’s offices: ago-da.co/jpo25-i
#agoda #lifeatagoda #agodajapan #agodaosaka #japan

Discover how Agoda Japan employees grow their careers through internal mobility. Read real stories from our Japan team and explore opportunities today.

Discover what makes Agoda’s Supply Team in Japan a great place to work: our culture, collaborative teams, and spirit of innovation.

Learn about Agoda’s Customer Service & Support Team in Yokohama: our culture, career growth journeys, and the impact we make.
Fukuoka, Japan
Hybrid
Supply
Tokyo, Japan
Hybrid
Supply
Osaka, Japan
Hybrid
Supply
Osaka, Japan
Hybrid
Supply
Tokyo, Japan
Hybrid
People
Tokyo, Japan
Hybrid
Supply
Tokyo, Japan
Hybrid
Supply
Tokyo, Japan
Hybrid
Supply
We use cookies and similar related technologies (both from Agoda and other trusted partners) to allow us to track our traffic and provide personalized content and ads, so that we may understand how you interact with our Site and other Sites, improve your experience on our Site and deliver career opportunities tailored to your interests. By clicking “I agree”, you consent to the use of analytics and tracking cookies as described in our Cookies Policy.
Recruitment Safety Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address.
Please be aware of scam activity involving individuals falsely claiming to represent Agoda. All legitimate Agoda job opportunities are posted on our website careersatagoda.com
Agoda employees only use “@agoda.com” email addresses. We will never ask for payment or personal banking information during the recruitment process.
If you’re ever unsure, take a moment to verify the sender’s email address.
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Donec odio. Quisque volutpat mattis eros. Nullam malesuada erat ut turpis. Suspendisse urna nibh viverra non semper suscipit posuere a pede.
Donec nec justo eget felis facilisis fermentum. Aliquam porttitor mauris sit amet orci. Aenean dignissim pellentesque felis.
Morbi in sem quis dui placerat ornare. Pellentesque odio nisi euismod in pharetra a ultricies in diam. Sed arcu. Cras consequat.
Praesent dapibus neque id cursus faucibus tortor neque egestas auguae eu vulputate magna eros eu erat. Aliquam erat volutpat. Nam dui mi tincidunt quis accumsan porttitor facilisis luctus metus.
Phasellus ultrices nulla quis nibh. Quisque a lectus. Donec consectetuer ligula vulputate sem tristique cursus. Nam nulla quam gravida non commodo a sodales sit amet nisi.