Your resume looks great, and now we’re excited to talk to you. What can you do to prepare for an interview with Agoda?

At Agoda, our interviews are designed to assess your technical skills, your critical thinking, and your communications. Depending on the role, you are likely to go through multiple interview rounds. To help you prepare, we have created this interview prep guide to ensure that you do your best in interviewing at Agoda.

Our Story

Agoda is part of Booking Holdings (Nasdaq: BKNG), one of the largest online travel agencies and internet companies globally.

Our motto is Less Hassle, More Travel, which means using technology and partnerships to create a more seamless customer travel experience. This is how we have become industry leaders in data, digital marketing, strategic partnerships, algorithmic decision-making, and consumer psychology.

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Agoda has grown to offer a global network of over 2.9 million properties worldwide and our website and app are available in 38 languages.

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Our global team has over 6,900 employees representing over 90 nationalities in 25 markets, ready to take some of the industry’s greatest challenges.

Our Interview Approach

In general, Agoda utilizes the CAR (Context-Action-Results) interview method known for its competency- and evidence-based questions. You may be presented with theoretical questions or case studies.

EXPLAINWe want to understand how you think, so explain your thought processes throughout the interview. Let the interviewers know what decisions you make and why.
QUESTIONFeel free to question and clarify the problem with the interviewers to make sure your answer is spot-on. Remember that interviews are a two-way process: our interviewers love to have more of a discussion than the usual Q&A, so please ask about anything you want clarified.
IMPROVEThink about ways to improve the solution you present. In many cases, your first answer may need some refining and further explanation. We never look for the perfect solution but always try to come up with an optimum solution when presenting business cases.

Agoda has grown to offer a global network of over 2.9 million properties worldwide and our website and app are available in 38 languages.

Our global family has over 5,000 employees representing over 90 nationalities, ready to take some of the industry’s greatest challenges.

EXPLAIN
We want to understand how you think, so explain your thought processes throughout the interview. Let the interviewers know what decisions you make and why.
QUESTION
Feel free to question and clarify the problem with the interviewers to make sure your answer is spot-on. Remember that interviews are a two-way process: our interviewers love to have more of a discussion than the usual Q&A, so please ask about anything you want clarified.
IMPROVE
Think about ways to improve the solution you present. In many cases, your first answer may need some refining and further explanation. We never look for the perfect solution but always try to come up with an optimum solution when presenting business cases.

Our Interview Process

Phase 1

Assessments

We use different types of assessments to evaluate a candidate’s suitability to a role and how well they will fit into Agoda culture. These include assessments of leadership and interpersonal communication styles, qualitative and analytical skills, proficiency in strategic thinking, ability to handle stress, and other factors essential to managerial success.

Phase 1
Phase 2

Video Interviews

Most candidates will have two rounds of video interviews before moving to the final stages.

Phase 2
Phase 3

Face-to-Face Interviews

We want you to meet our key stakeholders and experience what it’s like to work in the Agoda offices.

Phase 3

Our Interview Process

Phase 1
Phase 2
Phase 3

Assessments

We use different types of assessments to evaluate a candidate’s suitability to a role and how well they will fit into Agoda culture. These include assessments of leadership and interpersonal communication styles, qualitative and analytical skills, proficiency in strategic thinking, ability to handle stress, and other factors essential to managerial success.

Video Interviews

Most candidates will have two rounds of video interviews before moving to the final stages.

Face-to-Face Interviews

We want you to meet our key stakeholders and experience what it’s like to work in the Agoda offices.

What's Important To Us

Here are the main components of the Agoda Values and how they translate to employees.

Do things the right way

Be a scientist, experiment and measure

Move fast and be efficient

Take ownership and make a difference

Be direct and respectful

What's Important To Us

Here are the main components of the Agoda DNA and how they translate to employees.

Do things the right way

Be a scientist, experiment and measure

Move fast and be efficient

Take ownership and make a difference

Be direct and respectful

Interview Tips

1. Do some research on Agoda, the relevant department, and your interviewers.

2. Reread the job description — you can find it on our careers page.

3. Prepare well-thought-out questions for your interviewers

4. The Agoda dress code is smart casual, so prepare an interview outfit that looks smart and feels comfortable

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