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Begin your journey at
Agoda Japan

Begin your journey at Agoda Japan

Join our team at the heart of one of the world’s most exciting travel markets. Whether it’s helping a family find the perfect ryokan, or building partnerships that power hotel chains and global airlines, your work here starts making a difference the moment you log in. 

Come help us bring Japan to the world, and the world to Japan.

Agoda’s journey so far

2002

Robert Rosenstein and Michael Kenny launched an online travel company.

2005

The business was rebranded, and Agoda.com was launched in Singapore with 7,000 hotels in Asia and 33,000 worldwide. 

2007

Agoda was acquired by Booking Holdings, then known as Priceline Group

2009

The first Agoda mobile app was launched. 

2014

Qlika, a start-up specializing in micro-marketing, was acquired by Booking Holdings and merged with Agoda. 

2019

Flights were made available on Agoda.

Rocket Travel by Agoda merged with Agoda, forming the company’s dedicated B2B strategic partnerships arm.

2023

Activities, including tours and attractions, were introduced on Agoda. 

2025

Agoda turned 20!

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Why you’ll love working here

  • Open, international culture:  Forget stiff hierarchies. We’re fast, flat, and focused on data. If you have a better way to do something, we want to hear it. Here, every voice matters and carries weight regardless of your job title.
  • Make impact from day one:  You’ll work on meaningful work that shape how millions travel to, from, and around Japan. 
Benefits that matter

Flexibility at work

  • Hybrid first: Our usual rhythm is 3 days in the office and 2 days from home. For our Customer Support and Services team working on shifts can work from home 7 weeks out of every 8-week cycle to support better work-life balance. 
  • Allowance for your hybrid setup:  We provide a one-time ¥50,000 allowance for you to set up your home office, and we cover your commuting costs for those office days. 
  • Work from anywhere: We’re a travel company, and we mean it! You can work remotely from anywhere in the world for up to 30 calendar days a year, so you can explore new places while staying fully connected and delivering impact.
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Benefits that matter

We offer a competitive benefits package that supports your health, growth, and love of travel. 

  • Agoda Choice: After your first year, you’ll receive an annual flexible allowance you (or your dependents) can spend on healthcare, training and courses, personal travel, or wellbeing.
  • Generous paid leave: You start with 14 days of annual leave (prorated in year one), increasing by 2 days annually to a 20-day maximum. 10 days of paid sick leave, plus paid marriage, bereavement, parental leave, and one volunteer day.
  • Travel perks and discounts: Get exclusive employee rates on Agoda for your travel.
  • Retirement Plan: The company will contribute a certain percentage of your eligible base salary to the DC pension plan to support your future financial security.
Connect create celebrate

Connect, create, and celebrate!

You’ll join a workplace that values connection and joy.  

  • AgodaFest — our flagship annual party in Japan: A highlight of the year where everyone comes together to celebrate and connect. 

  • Team events: Seasonal celebrations, casual get-togethers, and teambuilding activities that keep the energy up all year. 

  • CEG focused activities: If you’re part of Customer Experience & Support, expect tailored engagement during office weeks, including team events and learning sessions. 

Modern workspaces

Modern workspaces that
inspire you

Modern workspaces that inspire you

  • Tokyo — Toranomon Hills Station Tower: Home to our Supply and Rocket Travel by Agoda teams, with one of the best views of Tokyo Tower in the city.

  • Yokohama — Landmark Tower: Home to our Customer Service & Support team. Based in one of Japan’s tallest buildings, the office offers expansive views and bright spaces that match the scale and innovation we build at Agoda.

  • Osaka — Umeda Twin Towers: Well-connected office that brings local Kansai energy and makes it easy to collaborate across the region.

Who you’ll work with

You’ll be joining 200+ team members in Japan, and a global family of 7,000+ people representing over 90 nationalities.

Customer Service & Support: Based in Yokohama, this team helps make every trip feel smoother. They support Japanese speaking travelers across time zones — solving problems, easing concerns, and working with hotel partners to deliver excellent experiences.

Supply: Our commercial engine. The Supply team works on business development and account management, partnering with hotels, airlines, and other providers to boost revenue and visibility using smart programs and digital tools.

Rocket Travel by Agoda (RTA): Our B2B arm. RTA builds whitelabel travel solutions for large consumer brands — from letting customers earn or redeem miles and points to booking hotels, flights, and activities. RTA partners with major airlines, banks, and platforms to make travel commerce seamless at scale.

Naho Ikeda

Team Manager, CEG (Customer Experience Group)

“I joined Agoda as a Customer Experience Specialist, and as the company grew, I took on new steps for Team Captain and then Team Manager. 

Agoda welcomes people who want to try, even without prior experience, and supports us with practical training and regular leadership sessions, so I’ve been able to keep growing after moving into management. Change brings new lessons and chances, but what really keeps me going is the encouragement from great leaders and teammates. I’ll keep taking on challenges with my team to make our customers’ experiences even better.”

Shoko Kubota

Senior Market Manager, Supply

“In a way, I deeply connect with Agoda’s purpose of Bridging the World Through Travel. Travel has always been a significant part of my life, and working at Agoda allows me to help people explore the world for less, recharge, and experience life in new places. This makes my work incredibly meaningful. On top of that, I get to work alongside colleagues who share a passion for travel. Travelling is something that unites us across the company.”

Yuko Kuwabara

Regional Customer Services Manager, CEG (Customer Experience Group)

“Agoda aims to bridge the world through travel. We believe that traveling provides people with invaluable opportunities to enjoy, learn about, and experience the wonders of the world. 

Within this vision, CEG plays a direct role in shaping the customer’s journey. By listening to our customers’ voices and turning their feedback into actionable improvements, we can truly enhance the user experience. As the bridge between our products and our travelers, CEG is a key driver of Agoda’s continuous growth.”

Satoru Tamada

Account Executive, Supply

“My colleagues are a huge part of why I love working here! We’re always discussing what really matters for Agoda and our partners. In Japan, trust is the foundation for everything we do, and we take great pride in focusing on what’s truly important for our partners and the business. I’m very grateful for the advice and support of my teammates and leaders. Agoda is a place where we challenge ourselves and support each other every step of the way.”

Discover life at Agoda Japan

Meet Shoko Kubota, Senior Market Manager at Agoda! 👋Today, she's bringing us behind-the-scenes for a day in her life as she shares the moments that make her work meaningful. From working with talented teammates across the globe to embracing a culture built on flexibility, growth, and connection, she’s giving us a closer look at what life at Agoda is all about — plus one of her favorite perks: the ability to work from anywhere ✈️Explore open roles now: ago-da.co/jobs#japan
Follow us to Agoda’s Tokyo Office! 🗼 With the view of the iconic Tokyo Tower, collaboration areas and a fully stocked pantry, our Business Development and Partnership teams are ready to deliver the best for our partners and travelers. Learn more about Agoda Japan: ago-da.co/jpo25-i#lifeatagoda #japan
Proudly presenting the Agoda Osaka office! 🇯🇵Take a peek inside our colorful workspace in central Osaka, where the Supply team drives Agoda’s mission to make travel accessible and unforgettable. It has everything Agodans need to stay focused, get creative, and have fun, like collaboration areas, lively pantries, and quiet zones for deep work. We're especially proud of the murals featuring our signature Agoda mascots, playfully redesigned with an Osaka twist. Can you spot the takoyaki?Want to see more? Explore Agoda Japan’s offices: ago-da.co/jpo25-i#agoda #lifeatagoda #agodajapan #agodaosaka #japan

Jobs in Japan

Recruitment Safety Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address.

WARNING

Please be aware of scam activity involving individuals falsely claiming to represent Agoda. All legitimate Agoda job opportunities are posted on our website careersatagoda.com

Agoda employees only use “@agoda.com” email addresses. We will never ask for payment or personal banking information during the recruitment process.

If you’re ever unsure, take a moment to verify the sender’s email address.

Intern name

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