Learner Experience Facilitator (Kuala Lumpur based)
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
This bustling capital sits at the crossroads of a rich cultural past and modern customs, blending the old and new worlds. Kuala Lumpur offers a comfortable and exciting lifestyle, with affordable living, excellent infrastructure, and a warm, multicultural environment for both locals and expats. Agoda is proud to have a strong presence in this globally connected city — check out our open positions to grow your career here.
Kuala Lumpur is home to Agoda’s dedicated Customer Service & Support teams, who play a vital role in providing peace of mind to our customers and partners worldwide. As a key part of Agoda’s global operations, these teams are at the forefront of ensuring seamless travel experiences by delivering exceptional service and responding to customer queries. At our Kuala Lumpur offices, you’ll work alongside talented colleagues from around the world in a collaborative environment, giving you the chance to make a meaningful impact every day.
Agoda’s Kuala Lumpur offices are located in two prime locations: The Exchange 106, a striking skyscraper in the city’s financial district, and Mid Valley City, a lively business and lifestyle hub. Both offices are easily accessible and surrounded by a variety of amenities, including restaurants, cafes, and shopping centers. Designed to foster productivity and connection, our offices feature modern workspaces, comfortable meeting areas, and spaces to recharge, empowering Agodans to do their best work.
Kuala Lumpur offers the best of both worlds: a thriving business ecosystem and a rich cultural heritage. As a growing hub for commerce and innovation, it attracts professionals from across the globe. The city’s uniqueness comes from its fusion of Malay, Chinese, and Indian cultures, which, combined with its affordability and excellent infrastructure, makes it a wonderful place to build a life.
I love living in Kuala Lumpur for the culture and diversity, the celebration of various cultures and religion throughout the year especially during festive seasons- we have Lunar New Year, Eid Mubarak, Diwali, Vaisakhi, Christmas, etc. It’s an open house to visit and try various cuisines and dress the part as well with Sarees, Cheongsam, Baju Kurung, and many more.
What I like the most about KL is that it’s a melting pot of different cultures, you can find almost everything you think of, different people, different cuisines different activities, and many more things that will make you fall in love with this city.
Food diversity with a multicultural atmosphere is what makes KL a fascinating melting pot. Moreover, the city has perfect weather all year round and a safe environment.
KL is a city of wonderful contrasts. The people, the food, the new coffee shops opening up all the time, the architecture, the ability to go to the beach for the weekend, the galleries, the ever-changing landscape, I could go on! Almost everyone in KL speaks English/Manglish (Bahasa Malaysia + English) as such communication with the locals is a breeze. KL also has one of the best public transportation systems with LRT, MRT, Monorails, Komuters, and free city buses.
I love KL as the city that never sleeps and has a lot of various foods from around the world. There are so many malls which give us more options of places to go and activities to do with family and team. There are peaceful areas in KL as well where it is very good for people who love nature and peaceful places to spend time after a busy week.
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
People and Organization Development
Kuala Lumpur, Malaysia
Supply
Kuala Lumpur, Malaysia
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
Customer Experience Group (CEG)
Kuala Lumpur, Malaysia
Welcome to Agoda’s Kuala Lumpur! Discover how we’re shaping the future of travel with innovation and supporting our employees’ growth.
Connecting with early talent is Agoda Campus team’s superpower. Through different initiatives, we incubate, train, and equip the talent of the future with the skills needed for their careers and help them to discover opportunities at Agoda.
In February, our team placed a focus on Malaysia and led several initiatives with local students and universities there. Check out what we got up to!
Khairul Admi shares how he utilizes different Agoda benefits for himself and his team in the Customer Experience Group at Agoda Kuala Lumpur.
Location: Kuala Lumpur, Malaysia Date opened: July 2020 Size: 2,784 sq.m. Teams: Customer Experience Group Facilities: Prayer room, relaxation room, cinema room, nap pods, ping
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