Agoda is one of the world’s largest and fastest-growing online travel booking platforms for accommodation, flights, and more.
We are looking for customer service-minded individuals to join the Global Service Delivery (GSD) team in our Bangkok, Thailand office. The team is responsible for Agoda’s office infrastructure and staff connectivity. We operate in 10 different countries, providing 24/7 support to all Agoda employees. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.
Join Us If You Have:
- Great communication skills, in both Thai and English
- Customer Service-oriented mind
- The ability to work independently and as a team player
- Ownership – you look for solutions and do not pass on problems
- Please check individual roles below for more details on qualifications
Why Work at Agoda?
At Agoda, we recognize that our people are our biggest asset. No matter who you are, your ideas and opinions are encouraged and valued. With over 4,000 employees from 90 nationalities from all around the world, we thrive on collaborating through diverse perspectives and mutual learning.
Our core value lies in data and experimentation, which allows us to constantly innovate, optimize, and scale. There are always something new to look forward to every day and whether it be within the team or cross-team, Agoda provides you countless opportunities to learn and grow.
Travel is a Global Industry
As much as travel has been hurt by COVID-19, we have also proven that consumer desire for travel cannot be broken. Working with people from all corners of the world, tackling global questions every day means that this is the workplace where conversations are truly open. It’s where your voice will be heard.
Data Scientist/Machine Learning Engineer (Singapore-based, relocation provided)