Account Executive Team Lead – Australia & Oceania (Makati-based)

Philippines

Location: Manila, Philippines

Market: Australia & Oceania

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Opportunity:

As a Partners Team Lead, your key objective will be growing the coverage and quality of Agoda’s supply network. You will manage a team that take care of a large portfolio of emerging and high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

• Manage a team of Team Captains and/or Partner Executives who contact emerging and high growth supply partners to highlight revenue growth opportunities, respond to partner requests, and onboard new partners.
• Contribute to shaping plan, strategy and direction of Growth and Accelerator Team and ensure alignment and achievement of both regional and country growth target
• Provide constructive feedback – Coach, mentor, motivate and evaluate the performance of the team on a regular basis
• Identify performance gaps, formulate action plans to address identified gaps, implement and monitor action plans to ensure success
• Cultivate an environment where team members are empowered and demonstrate a strong sense of ownership and belonging
• Manage project sprints and ensure appropriate processes, plan and execution is delivered
• Ensure efficient communication with partners through various communication methods including phone, email, messaging, and webinars
• Oversee the prioritization of team daily tasks, monitor results and track progress in internal systems
• Improve team operational processes and manage supporting resources

Qualifications:

• Bachelor’s Degree or higher from top university
• Minimum 5 years’ experience working in operational or execution role
• Understands, demonstrates and can coach/train others on business development skills
• Minimum 3 years of senior supervisory/team management experience
• Analytical and proven track record in using data to drive teams and make decisions
• Intellectual curiosity
• Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
• Ability to work under pressure in a competitive industry/rapidly changing environment
• Excellent communication & presentation skills and strong emotional intelligence
• Excellent language proficiency in English.

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