Join Customer Experience Team at Agoda

Join Agoda, one of the world’s fastest-growing online travel platforms. Here you get to shape the future of global travel while working in a culture rich in diversity and innovation.

The Customer Experience team is where you can showcase your customer service skills, tackle exciting challenges, and work in a vibrant environment that supports your growth!

Begin your journey and apply today.

Join Customer Experience Team at Agoda

Agoda Careers in Kuala Lumpur

Join Agoda, one of the world’s fastest-growing online travel platforms. Here you get to shape the future of global travel while working in a culture rich in diversity and innovation.

The Customer Experience team is where you can showcase your customer service skills, tackle exciting challenges, and work in a vibrant environment that supports your growth!

Begin your journey and apply today.

Why Customer Experience at Agoda?

No matter where you join us, our offices are ready to welcome you. You will be working in a fun and vibrant environment, perfectly equipped with modern facilities that help you achieve your best work. Click here for a tour of our offices around the globe.

With colleagues from 90+ nationalities, you can close your eyes at any given moment and hear 3 different languages on our floors. We thrive on collaborating through diverse perspectives so no matter who you are, your ideas and opinions are encouraged and valued.

Agoda offers the flexibility of hybrid working, allowing you to work from home up to three days a week. We also recently introduced "Work from Anywhere" program that lets you work from the destination of your choice for up to 30 days a year.

We encourage Agodans to be well-rested and recharged. With employee travel discounts, exploring the world has never been easier. Depends on where you're located in, we also offer other perks designed to match your lifestyle and help your recharge and grow.

People are our biggest asset and we care deeply about your physical and mental health. In addition to great healthcare coverage, you’ll also have professional counseling support, a complimentary subscription to Headspace, and more.

*Insurance plan is based on job's office location

With a massive library of tools and courses to help you learn, working at Agoda means that there is a multitude of ways for you to grow. Apart from advancing on the job, there are also many internal opportunities available for you including careers in other countries!

Jobs by Location

Agoda’s world-class Customer Experience team is based in five key hubs around the world. We provide our customers with real-time help in 38 languages, so no matter what languages you speak – there’s always an opportunity to join our team.

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