Meet Agoda’s Data Science Team

The Data Science team at Agoda is a dynamic and integral part of the company, consisting of around 40 talented members. This team is at the forefront of developing innovative solutions that enhance business decision-making, optimize processes, and elevate customer experiences. From hotel ranking and dynamic pricing to fraud detection and customer chatbots, the team’s work has a significant impact on Agoda’s operations.

Part of our tech department, the team is organized into specialized sub-teams, including Pricing, Bidding, Experimentation, Ranking, Content, LTC, Supply, and Fraud Detection. These sub-teams collaborate closely with various departments, such as Supply and Marketing, to drive data-driven outcomes. The shared goals are clear: optimizing customer experience, refining marketing decisions like pricing and ad spends, and improving the A/B testing framework.

What sets Agoda’s Data Science team apart

Agoda’s Data Science team is unique due to its diversity, scientifically strong leadership, and performance-driven culture. The supportive environment, combined with the opportunity to work on impactful projects, makes Agoda an attractive place for data scientists.

What sets Agoda apart is its scientifically strong leadership. The C-level executives understand data, eliminating the need to simplify complex work. This understanding allows the team to move quickly, with almost every idea being A/B tested. If it works, it goes into production, ensuring that the best solutions are implemented efficiently.

The team’s culture

Here, the culture is characterized by its diversity, performance-driven ethos, and flexible working arrangements. The environment is fast-paced, challenging, and supportive, with smart and kind colleagues creating a nurturing atmosphere.

Agoda fosters success for data scientists through positive feedback and constructive questioning, helping team members grow and develop. Knowledge sharing is a vital part of this culture, with quarterly meet-ups featuring presentations and workshops that tackle real Agoda problems. Hackathons are also a regular occurrence, encouraging innovation and collaboration.

Managers and directors in the Data Science team serve as great mentors, always ready to support team members in communicating complex ideas to stakeholders. This mentorship is crucial for personal and professional growth within the team.

My Experience in the Data Science team at Agoda

Thanchanok Teeraratkul, Data Science Manager

“What I love most about Agoda is the fast-paced environment that challenges us while providing support through capable colleagues and mentors. The work-life balance is remarkable; I was surprised to see the office almost empty after 6 PM on my first day. Agoda’s culture fosters success for data scientists through positive feedback and constructive questioning, helping us grow and develop.

For senior-level scientists, there are ample opportunities to review projects across teams, constantly acquiring new skills and knowledge. Join us at Agoda, where your work as a data scientist can make a real impact. Be part of a team that values innovation, collaboration, and growth.”

Dries Geebelen, Head of Data Science

“What makes Agoda unique is our scientifically strong leadership. Our C-levels understand data science, so there’s no need to simplify our work. We move fast, and almost every idea can be A/B tested. If it works, it goes into production.

I relocated to Bangkok from London seven years ago, seeking adventure and new experiences. Bangkok is an amazing city. The people are friendly, and it’s more affordable than big cities in Europe. Plus, it’s a great hub for traveling around Southeast Asia. In my free time, I enjoy wakeboarding and going to meet-ups. Bangkok offers a lot of activities, and it’s more affordable than in the West.”

Looking for a new challenge in the Data Science space? Join us!

More stories about our Data Science team

• A Day in the Life of a Data Science Manager at Agoda