Senior Business Analyst Risk & Control Governance (based in Bangkok, relocation provided)

Bangkok, Thailand

Get to Know our Team: 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

The Opportunity:

As Senior Business Analyst Risk & Control Governance you will be working very closely with the business partners and stakeholders from multiple departments with respect to risk management for over Agoda throughout the business. You would be expected to navigate effectively up and down various levels within various departments to understand and (in many cases) design the business processes and internal controls to ensure overall compliance and appropriate business risk management, including maintain internal controls environment and the quality of processes.  

This position will require you to have a strong big picture focus but be able to zoom in and out of the details to ensure you understand the processes fully.  
This role is based in Bangkok, Thailand.  
 
 
Key areas of responsibility will include, but are not limited to: 

• Support the Risk & Controls (R&C) team in strengthening the internal controls certification process and perform quarterly reporting procedures to support certifications. 

• Facilitate the preparation and submission of quarterly Internal Controls memos, ensuring timely and accurate reporting in alignment with requirements. 

• Facilitate company-wide quarterly SOX certification, ensuring accurate ownership, process setup, effective communication, and timely coordination with R&C team members. 

• Support ad-hoc requests related to SOX, leadership, and project reporting, coordinating with risk and business owners as needed. 

• Facilitate and oversee the SOC control assessment process, including report collection, review coordination, and resolution of issues with relevant stakeholders. 

• Conduct process walkthroughs, develop risk and control matrices (RACMs), and perform design and operational testing of internal controls 

• Identify, standardize, and improve process and controls documentation in collaboration with business owners 

• Support the risk event and issues management processes by assessment and resolution of risk events, guiding post-event remediation, and maintaining issue logs and action plans to ensure timely closure of items impacting the control environment. 

• Support the facilitation of risk programs by coordinating with subject matter experts, assessing impacts from multiple risk perspectives, and ensuring thorough documentation and reporting to leadership. 

• Analyze (and/or design) business processes and other business compliance topics to identify risks and control weaknesses 

• Identify controls that are currently in place, as well as any control gaps, based on identified risks 

• Develop and maintain comprehensive documentation including flow charts, process narratives and risk and control matrices and any others required 

Qualifications Required: 

• A minimum of bachelor’s degree preferably in Accounting or Finance 

• Excellent knowledge of auditing various business operations and risk-based auditing attained through 4 to 6 years of progressive work experience 

• Previous experience in risk and control functions or internal/external audit within a multinational/Global organization or Big4 accounting firm. 

• Proven success in improving risk management/SOX, preferably in a fast-moving eCommerce environment 

• Thorough understanding of internal control concepts (e.g. SOX & COSO) and experience in applying them in various business areas/functions 

• Ability to work independently, productively and part of a team 

• Strong Communication Skills with fluency in English (other languages would be a plus) 

• Proficiency in MS Office (Word, Excel, PowerPoint) and Visio 

• Finance experience preferred, E-commerce or travel industry experience a plus 

Skills & Competencies:  

• High level of integrity is a MUST 

• An eye to spot control gaps with an intuition of risk prioritization 

• Curious, creative and innovative, particularly in design proper controls without stiffening the business growth 

• Flexibility to adapt to an ever-evolving and dynamic work environment 

• Self-starter with strong sense of responsibility 

• Quick thinker and confident in decision making 

• Process, problem solving and action orientated mindset. 

• Good analytical skills with strong attention to detail 

• Strong communication and relationship building skills 

• Professional “get it done” attitude and work ethic 

• Fast-learner 

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