Specialist, Regional Management Office – Gurgaon Based (1-year contract)

Gurugram, India

Get to Know our Team:  

The India Regional Management Office team sits within the Global Supply department at Agoda. We work closely with the sales department of India to drive operational excellence, improve internal processes, and support data-driven decision-making. 

This role will specifically serve the Indian market from a strategy and innovation perspective. 

The Opportunity: 

We’re looking for a Specialist – Operations to join our Regional Management team in India. This role is ideal for someone who enjoys working with data, has strong attention to detail, and wants to build a career in a fast-paced, international e-commerce environment. You’ll support the team in streamlining workflows, executing core operational tasks, and providing reporting and analysis to help teams across India achieve their commercial goals.

In this Role, you’ll get to: 

• Support day-to-day operational processes across the India supply team
• Work with internal systems to ensure partner data accuracy and execution of commercial levers
• Track key performance metrics and prepare basic reports for internal stakeholders
• Collaborate with Business Development teams to ensure timely and accurate execution of initiatives
• Identify and troubleshoot issues in internal tools or processes
• Assist with onboarding and enablement of new hotel partners
• Document processes, create guides, and suggest improvements to team workflows
• Work in a data-driven environment
• Use out-of-the-box thinking to develop and implement solutions to unique challenges
• Work cross-functionally in a dynamic, fast-paced, and challenging environment

What you’ll Need to Succeed: 

• Bachelor’s degree in Business, Hospitality, Economics, Engineering, or a related field
• Strong analytical and problem-solving mindset
• Comfortable working in a fast-paced, dynamic environment
• Ability to work under pressure in a fast-paced and rapidly changing environment
• Good written and verbal communication skills
• Ability to prioritize tasks, manage time effectively, and work independently
• Proficiency in Excel (knowledge of SQL or data tools is a plus)

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