Performance Excellence Senior Manager

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.



Get to Know our Team:   

As part of the Supply Organization the Performance Excellence team works closely with various other teams in Agoda such as regional BD, Finance, People etc. The team is responsible for, but not limited to, performance management, people engagement and commercial efficiency (including Opex/budget management). 

We collaborate with multiple departments and produce highly visible results backed up by data. Utilizing powerful tools and possessing an end-to-end view of how Agoda works, the Performance Excellence team offers a unique opportunity for anyone who thrives in challenging and fast-paced environments.  


The Opportunity: 

We’re looking for a Manager/Senior Manager to help scale and drive performance and engagement globally, with a focus on budgeting and analytics. You will work directly with multiple stakeholders, including senior leadership locally and globally.  

This role will use data to optimize budget allocation and commercial performance. You should be well versed in identifying, presenting and implementing projects in a dynamic environment. Some understanding of e-commerce and business metrics (such as conversion, ROI, etc.) is important, as well as high proficiency in data analytics.  

In this role, you will impact Agoda’s business through a sharp view on data, and formulating structure and framework to existing operations. We’re looking for the future leaders who think critically, test, learn from mistakes, and adapt quickly.  


In this Role, you’ll get to:  

  • Lead global budgeting and commercial reporting for the Performance Excellence team (based in Bangkok) 
  • Leverage data to analyze, identify and support recommendations for optimization 
  • Bi-weekly or monthly updates on Opex/budget to senior management 
  • Present proposals and make recommendations to senior leadership  
  • Develop and operationalize tools to monitor and improve commercial performance and measure impact of implemented change  
  • Analyze the impact of business initiatives, use data to make recommendations and propose changes  
  • Set up operational processes and help run the business effectively, which includes clarifying accountability, creating structure and framework, as well as overseeing business-critical success metrics  


What you will need to Succeed: 

  • Degree in Economics, Business, or similar field. MBA or other advanced degree is preferred.  
  • 3-5 years’ experience in consultant firm and/or BD strategy or finance role. Seniority title based on years of experience.  
  • Strong data skills with advanced knowledge of Excel required. Experience with SQL, Tableau is preferred. 
  • Proven ability to leverage data to inform and influence decision-making; excellent skills in presenting and analyzing data and creating actionable reports.  
  • Strong prioritization and planning skills; ability to quickly make trade-offs and determine priorities, instead of trying to get it all done.  
  • Strategic thinking and planning, effective at breaking down complex problems and driving and managing change.  
  • Excellent communication skills with proven ability to convey complex messages clearly and with conviction to different stakeholders, influencing decision-making and driving change.  

#Thailand #Bangkok #LearingandDevelopment #PerformanceExellence

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Jane Chaochotechuang Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don’t enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Change Enablement Lead

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Performance Excellence Senior Manager
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