[Summer Internship 2023] Collections Intern

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way.  

The Opportunity: 

Collection and Analytics function is responsible for collection of overdue payments/ penalties from hotel partners for various product offerings. It also provides analytical support on various data requirements and is also responsible for collections MIS and reporting activities. This function is also responsible for end-to-end management of Agoda’s external Debt Collection Affiliates. 

In this Role, you’ll get to:  

  • Understand the life cycle of Bad Debt Collections and its impact on the company’s P&L 
  • Learn how to manage communications related to Collections 
  • Learn how to succeed in a target-oriented role and engaging with different stakeholders- internal and external ones 
  • Understand all about impactful negotiations 
  • Learn about Project Management – related to Collection requirements 
  • Learn how to effectively communicate and follow-up with cross functional teams 
  • Learn about managing 3rd party Debt Collection firms & legal process associated with Collections 
  • Know the 360 of Collections by understanding the policies, processes, and workflows 
  • Learn about the dashboards – set up for Collections KPI tracking 

What you’ll Need to Succeed: 

  • Currently a 3rd-year or below university student at a respected university 
  • Strong communication skills in English would be required.  
  • Ability to work independently and to adapt to a fast-paced working environment 
  • Must be extremely confident, be proactive and take personal ownership of task completion 
  • Good knowledge of Microsoft Office Suite especially Excel skills
  • Team-player and open to working cordially with colleagues from diverse backgrounds
  • Knowledge of VBA would be an added advantage for this role 

 

#students #1 #summerintern 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

 

 

 

 

Meet the Team

Eliana Carmel I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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