Office & Facility Administrator (1 Year Contract) – Kuala Lumpur

Apply Now

Kuala Lumpur, Malaysia

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The Customer Experience Group of Agoda effectively serves our customers and partners to ensure satisfying results. This great task is accomplished with the support of our Global Service Vertical team. We serve as the backbone for Customer Experience Group’s global operations. Our team is comprised of project managers, process owners, analysts, and talent management. Together we work nonstop to improve the quality and efficiency of our customer and partner support processes. Working with the Global Service Vertical team is a great opportunity to collaborate with various stakeholders and develop initiatives with our sister companies and external partners all over the world. We are a very data-driven environment, eager to move fast and learn through experimentation. A clear focus on supporting our customers and partners is bolstered by a strong, entrepreneurial culture that enriches us and Agoda’s business performance.

In this Role, you’ll get to: 

  • Welcome, greets and register visitors, vendors, clients, candidates, customers and inform appropriate personnel
  • Ensure compliance physical security policies
  • Register visitors/guests & hand out lanyards with access cards by keeping log book record of visitors, vendors, clients signing in and out of the office
  • Ensure collection of lanyards & access cards from visitors/guests upon leaving office
  • Check if all cards are returned to us & retrieve from vendors/guests/clients & etc if necessary
  • Manage, monitor and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a business-like image
  • Handle incoming calls, determine purpose of calls and forward calls to appropriate personnel
  • Act as a point of contact internally, externally & emergency situations
  • Handle mails & deliveries
  • Assist to provide office & pantry supplies for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price from supplier
  • Assist to supervise the maintenance of office facilities & equipment, call vendor, building management when needed
  • Assist in booking conference rooms, organize all aspects for meetings and arrange catering when necessary
  • Assist other clerical duties such as filing, data entry, copying, faxing and scanning
  • On site preparation for new hires i.e. ensure stock such as lanyard, access card, cover & etc for new hires are sufficient & other local onboarding activity
  • Ensure vendors come for routine service according as schedule i.e. pest control, potted plant & hand sanitizer
  • Provide other clerical and administrative support as required by manager & supervisor


In order to be successful in this role, you must have:

  • Degree holder in any field
  • Strong Planning and organizational skills
  • Strong ability to juggle multiple task & priorities
  • Well-developed interpersonal skills (eg: listening skills, problem solving, negotiation skill, decision making & etc)
  • Excellent English Communication skills
  • Professional appearance and manner in all aspect
  • Able to work independently in a dynamic environment 
  • Willing to learn & explore
  • Team player
  • Computer literacy, familiar with g. Excel, Outlook)
  • Plus point if have experience in administrative & clerical procedures
  • Punctual (IMPORTANT)
  • Flexible to be located (Menara Southpoint/Menara Sentrum/TRX Exchange 106)

 #kualalumpur #2 #LI-CC1

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.


Apply for this Job

AutoFill your information
* Required

By submitting your Application you confirm you have read and agreed to Agoda applicants Privacy statement.

Want to hear about future opportunities?

Join our Talent Community to receive the latest updates about job openings, how we hire and #LifeAtAgoda!

By submitting this form, you understand and agree to our privacy statement and that we may collaborate and share your data with third-party providers to improve the recruitment experience. You may ask to remove your data at any time.