Product Design Manager, Design Systems (Bangkok Based, Relocation Provided)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

The Design team is a diverse group of product designers and researchers that help to build Agoda’s products from our home office in Bangkok, Thailand. Being a product-driven company, we constantly partner with product managers and engineers to understand customer problems and design workflows, interactions, and visual interfaces. There is always an opportunity for growth here. Focus on your craft to improve or expand your skillset, or step into a managerial role and flex your talents as a designer and driver of team projects. The opportunity and timing are now if you wish to come into a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy. Be a part of Agoda’s Design team and unlock the world for our global community of travelers.

We believe in making it easier for everyone to experience the world.

What’s the role?

As Design Manager for our Design Systems team, you will help shape a high-quality, scalable foundation that all our product experiences will be built upon. The Design System at Agoda is a high-impact, extremely strategic product that offers the ability to influence the future of how we work, and grow a team of extremely talented designers. As we move to a centralized Design Systems team, we empower our designers, engineers & product organization.

You’ll advocate for the Design System across the organization, engaging and collaborating with Product, IT, and Design – our key stakeholders. You’ll manage a team of designers to create and refine a systematic design language and foundation for Agoda’s products across our mobile, web, and App platforms.The team is responsible for establishing foundation, best practices across UI components, interaction patterns, visual design as well as owning the documentation and overall design language. 

What’s product design management like at Agoda?

Typically, Product Design Managers at Agoda partner with Product Management and Engineering to lead teams passionate about customer outcomes, while mentoring and growing the product designers on that team. 

A Design Manager is responsible for

  1. Building cohesive teams that are optimized for success
  2. Creating / maintaining a culture of feedback
  3. Achieving results collaboratively by being a partner

Day to day, it looks like: 

  • Lead product designers by mentoring and creating career growth opportunities for those on your team
  • Create a strategy and vision to move our design system to the next level
  • Partner with Design, Product Management, and Engineering leadership to plan and coordinate work across the Design Systems team to meet strategic goals and roadmap objectives
  • You have experience designing for both accessibility and internationalization
  • Manage and build a team of designers focussed on scale, accessibility, and usability
  • Collaborate with cross-functional team leads to craft the vision, strategy, and operations of your initiatives
  • Use an iterative process, working closely with design and engineering counterparts to design, prototype, and validate design ideas
  • Create components, high fidelity prototypes, user guidelines, presentation decks, and concepts under specific direction from senior design staff
  • Document guidelines for using and implementing components
  • Develop tools and processes for designers and engineers to engage with the design system
  • Create best in class foundational components, patterns and visual language
  • Raise the quality of visual and interaction design by bringing inspired ideas to the table and guiding those ideas through to fruition with attention to detail
  • Develop and manage original creative that is informed by experience strategy, research, and brand and marketing principles
  • Ensure we are building the right products for our customers, and help teams take the best near-term steps toward their long-term vision
  • Advocate for our customer, and guide teams to deliver well-executed and on-brand experiences by using our design system
  • Lead regular design reviews, critiques, and brainstorming sessions for your teams 
  • Facilitate continuous learning and improvement for the product design team and its members
  • Recruit and hire outstanding design talent and facilitate onboarding of new designers
  • Work alongside the broader Design Leadership team to craft our teams’ culture, processes, and tools

Product Design Manager at Agoda means you have a track record of:

  • Leading design strategy for complex initiatives and growing design leaders 
  • Leading through ambiguity, making use of your soft skills to persuade and build alignment with senior leaders around a vision and approach
  • Using holistic thinking to identify customer experience opportunities that create impact across the organization
  • Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice
  • Incorporating advancements in the field of product design to guide the skills and practices of our team
  • Developing a deep understanding of current native technologies and design patterns, and can guide your design team to use these in practice

Qualities we value in design leaders:

  • Effective articulation of ideas and design solutions
  • Expressing feedback with kindness and candor
  • Tolerance for ambiguity and healthy curiosity
  • Translation of quantitative & qualitative insights into design decisions
  • Contribution to our culture: motivation, optimism, quality, integrity

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Meet the Team

salie-design-agoda We have people from all over the world in Agoda. We share different values, cultures, and experiences, which makes us stronger as a team. I'm impressed by seeing how everyone's opinion is being heard and respected. The culture here makes us empathize with people in the team and customers, which helps us build better products. Salie Chien Product Designer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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