Inside Agoda’s Product Culture: Why Product Managers Thrive Here

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Curious about Agoda’s Product culture? When exploring new career opportunities, company culture matters. It influences your growth, daily experiences, and overall quality of life. Happiness at work stems from alignment with the values and environment around you, so finding the right fit is essential.

In product management, collaboration is key. Product Managers operate at the intersection of Engineering, Design, Data, and Business Strategy, relying on cross-functional teamwork to drive results. This makes culture especially critical. When priorities shift rapidly and decisions hinge on varied perspectives, a supportive environment built on trust, transparency and shared values isn’t just nice to have – it’s what separates stalled ideas from shipped features.

The best way to learn about Agoda’s Product culture is to hear from those who live it every day. We asked our Product Managers: Why did you join Agoda, and what do you love about working here? Here’s what they had to say.

What sets Agoda’s Product culture apart?

End-to-End Ownership

The #1 reason Product Managers love working at Agoda? End-to-end ownership.

In your daily work, you’ll tackle complex, multifaceted challenges – problems with no playbook or ready-made answers. Here, empowerment is key: you’ll have the autonomy to explore solutions and define your product’s vision.

Every Product Manager is not only responsible for shaping their product area but also for influencing company-wide outcomes. This requires setting a clear north star for your product, breaking it into actionable milestones and quarterly KPIs that align with Agoda’s strategic goals.

Whether you’re driving bookings, boosting revenue, or optimizing costs, every decision and action ties directly to tangible outcomes that matter. You’ll not only see the direct impact of your work – you’ll own it, with contributions recognized across the organization.

Inside Agoda’s Product Culture: Why Product Managers Thrive Here

 

“What drew me to Agoda were the growth opportunities as a Product Owner. The culture here empowers us with real autonomy – it’s a place where you own your impact.”
Yujong Yi, Senior Product Manager

 

 

 

“I love being a Product Manager at Agoda as we’re given a high level of ownership, responsibility, and influence over our product areas in a company that truly practices agile product development: build, measure, learn.”
Hanne Ockert-Axelsson, Senior Product Manager

 

Flat Organization

Agoda’s Product culture is powered by a flat organizational structure. Here, everyone is approachable and hands-on, from peers to the CEO. Agodans are naturally curious and willing to bounce ideas, offer feedback, or simply share what they know, even across departments. This openness means that purposeful conversations with leadership are not only possible but encouraged.

At Agoda, ideas and data drive decisions, not hierarchy. Well-supported, data-driven insights carry real weight and have the power to shape company-wide strategy. At the same time, trust in your expertise reinforces your autonomy. While you’re empowered to make key decisions, our leadership is always available to provide thoughtful guidance when needed.

Inside Agoda’s Product Culture: Why Product Managers Thrive Here

 

“What I love about working in Product at Agoda is our flat organization: I can freely debate ideas with smart colleagues, and the best ideas (backed by data) always win.”
Avila Carlo Irawan, Senior Product Manager

 

Data-Driven and Agile Product Culture

While data-driven decision-making has already been mentioned, it truly deserves its own spotlight. At Agoda, we champion data and believe wholeheartedly in a hypothesis-driven approach to product development. Every challenge begins with defining key hypotheses, followed by a rigorous process of gathering data to validate them.

Nothing is taken for granted within Agoda’s Product culture. We constantly question our assumptions about the world around us, including reassessing our own past decisions and solutions. This mindset ensures our products are continuously optimized and aligned with real-world needs. For Agoda Product Managers, experimentation is our bread and butter. Every decision is validated through data, and every outcome – whether success or failure – fuels valuable learning and growth.

 

“Agoda embodies a truly agile, hypothesis-driven, and data-informed Product culture. There’s a huge emphasis on strong decision-making, supported by collaborative debates with talented colleagues who challenge and explore tradeoffs right alongside you.”
Jade Gordon-Johnson, Senior Product Manager

 

Inside Agoda’s Product Culture: Why Product Managers Thrive Here

“Agoda is truly rooted in ‘first principles’ thinking: very little is off-limits, and nothing is taken for granted. That might be overwhelming for some, but I find that it’s liberating and builds ownership.

However, that doesn’t mean our heads are in the clouds, as Agoda’s Product Managers are empowered and unafraid to get our hands dirty. Whether you’re fond of crafting user experiences or fine-tuning complex systems, it’s a great place to build your career.”
Calvin Teng, Senior Product Manager

Rapid Learning and Growth

Agoda’s unique blend of end-to-end ownership, a flat organizational structure, and a data-driven culture naturally fosters rapid learning and growth. As a Product Manager here, you’re at the heart of decision-making, experimentation, and analysis – constantly honing your skills and learning from every success and setback.

Agoda’s environment is built to challenge you, encouraging you to think critically and creatively to solve complex problems. With autonomy comes responsibility, and with responsibility comes the opportunity to grow not just professionally, but as someone who makes a tangible impact on the company and our users. Every project offers new insights, every decision sharpens your expertise, and every challenge fuels personal and professional development.

 

“It’s a challenging environment that drives rapid growth, learning, and meaningful impact.”
Jade Gordon-Johnson, Senior Product Manager

 

 

Brilliant Colleagues

Another reason Agoda’s Product culture empowers Product Managers to thrive? A global team of brilliant colleagues. Agoda’s employees come from over 90 nationalities, and this diversity is reflected in our Product community. Agoda Product brings together top talent from international companies and varied career paths. This mix creates a wealth of expertise, so you’ll always have someone to brainstorm with or learn from.

Here, collaboration isn’t siloed to departments. You’ll work hand-in-hand with designers, developers, marketing experts, and supply specialists, all laser focused on building best-in-class solutions for our users. Agodans are always ready to share knowledge, offer support, or exchange ideas, making Agoda an exceptional place to grow as a Product Manager.

 

“We have an exceptional pool of Product talent to learn from. Agoda’s Product Owners have experience from leading Product companies across the world, each bringing diverse skill sets to the table. I’ve never, ever felt a shortage of people to brainstorm any challenge with.”
Ankit Gupta, Senior Product Manager

 

High Quality of Life in Bangkok, Thailand

Last but certainly not least, many of our Product Managers highlight life in Bangkok as a major perk of working at Agoda. While Agoda Product is a global team, the majority of our Product Managers live and work in Bangkok, the home of Agoda’s Global Operations Center.

Thailand’s capital offers an exceptional quality of life: think year-round sunshine, incredible food, and stunning natural landscapes, along with great healthcare and schooling. The city caters to all lifestyles, whether you’re moving with a family, flying solo, craving adventure, or seeking serenity. And as a global business hub, Bangkok attracts top international talent and companies, with a booming tech scene that keeps us at the forefront of innovation.

If you’re curious about life in Bangkok, learn more here.

 

“Life in Bangkok is great! Amazing food, safety, easy access to beautiful beaches, and overall, a very high quality of life. I can’t imagine living anywhere else right now.”Hanne Ockert-Axelsson, Senior Product Manager

 

 

About the Author

Anna Lazutkina is a Director of Product at Agoda.

We hope this gave you an insightful look into Agoda’s Product culture. If it resonates with you, here’s some great news: We’re hiring!

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