Manager/Senior Manager, Central Management Office (Bangkok Based, Relocation Provided)
Bangkok, Thailand
Supply
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get To Know Our Team
The Supply department is the B2B division within Agoda that connects with our external partners to ensure the supply of accommodations, flights, and activities. Within Supply, the Central Management Office team has been established to strengthen the backbone of the Supply team in various aspects, including project management for both internal Supply and Supply-led cross-department projects
In This Role, You’ll Get To
- Monitor country risk indicators from multiple sources across the organization.
- Serve as the central point of contact for risk identification, escalation, and coordination across cross-functional teams.
- Proactively track and assess emerging risks, ensuring timely detection and response.
- Act as the PMO lead when risks materialize, coordinating action plans and ensuring all relevant teams execute their responsibilities effectively.
- Develop and maintain a comprehensive risk tracker to monitor progress, action items, and mitigation status.
- Set up and manage a regular reporting cadence, including preparing summary reports and risk updates for C-level executives and other stakeholders.
- Facilitate regular risk review meetings, ensuring clear communication and accountability among all involved teams.
- Ensure all risk management activities are well-documented, auditable, and aligned with company policies and best practices.
- Continuously improve risk monitoring and reporting processes, incorporating feedback and lessons learned.
- Support the development and implementation of risk mitigation strategies and contingency plans.
- During periods of low risk activity, support other internal Supply PMO projects, including organizing and structuring Supply department meetings to ensure effective decision-making and follow-up
What You’ll Need to Succeed (Must Have)
- A bachelor’s or master’s degree, ideally in business, risk management, or project management.
- 5+ years of experience in project management, preferably in a multinational or cross-functional environment, C-level office, risk management, or general management consulting.
- Excellent written and verbal communication skills in English, including the ability to report project updates clearly and succinctly to different levels of management.
- Strong stakeholder management skills, including experience reporting to senior leadership.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment under time pressure.
- A high level of proficiency with the MS Office Suite, especially in preparing professional slide decks and efficiently managing large volumes of tasks and emails.
- An agile, self-starter mentality with the ability to learn quickly, react promptly, and organize yourself and others in a less structured, fast-paced environment.
- The drive, speed, and creativity to not only execute assigned tasks, but also proactively generate ideas and create improvements for the team.
It’s Great if You Have (Good to Have)
- Analytical and quantitative skills that allow you to generate hypotheses and insights based on the analyses of large datasets using our various databases and BI tools.
- Experience with project management tools (such as MS project, Jira, Asana, or similar).
- Experience in the hotel or OTA industry.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
