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Strategic Account Manager

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London, United Kingdom

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

The Opportunity:  

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.   

 

In this Role, you’ll get to:  

  • Develop long lasting relationships with key supply partners to enable Agoda’s growth in the region  

  • Maintain regular and meaningful engagement with Agoda’s key supply partners  

  • Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners  

  • Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business  

  • Train and inform clients of both new and existing technologies, tools, and models 

  • Prepare materials to aid in growing our business during partner meetings 

  • Respond to partners requests in a timely and effective manner 

  • Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness  

  • Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones 

  • Deliver on country KPIs, growth targets and country strategic initiatives 

  • Support the Area Manager in preparing country reporting for senior stakeholders  

 

What you’ll Need to Succeed:  

  • Bachelor’s degree  

  • Minimum 3 – 5 years of experience in business development and/or account management 

  • Strong interpersonal skills & ability to influence both external / internal stakeholders 

  • Experience in internet/e-commerce preferred 

  • Strong analytical and problem-solving skills 

  • Team player with a professional “get it done” attitude and work ethic 

  • Proven success in acquiring, building & maintaining long term customer relationships 

  • Adapts well to change and able to work in a fast-paced environment. 

  • Ability to create new, innovative ideas 

  • Native level Japanese to communicate with clients speaking Japanese and intermediate English to communicate internally. 

 

It’s Great if you have:  

  • MBA or Master’s degree 

  • Experience in Travel industry 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

 

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Hear from Agodans

Malisa Phoongoen The Supply team is both a great place to learn about Agoda's core business and to grow yourself professionally. The team is always on the lookout for high-growth opportunities, which pushes me to constantly learn new skills and progress in my career. Malisa Phoongoen Partner Programs Lead

Read Our Stories

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