Lead DevOps Engineer (Bangkok based, relocation provided)

Bangkok, Thailand

Lead Engineer (DevOps and Process Optimization/Automation)

Get to Know Our Team

The Data department oversees all Agoda’s data-related requirements. Our goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.

The Opportunity

As a Lead engineer you are passionate about architecting, building, and scaling the infrastructure and automation that empower our development teams to innovate rapidly and reliably. You will tackle complex challenges related to large-scale distributed systems, drive technical strategy, and lead initiatives that enhance efficiency, reliability, and velocity across the Data department. You will work closely with developers, QA engineers, and other stakeholders to foster a strong DevOps culture, champion best practices, and ensure our operational capabilities align with strategic business goals.

In This Role, You’ll Get To

• Design, implement, and lead the evolution of automation and orchestration strategies for workloads across our on-prem and cloud infrastructure, focusing on scalability, resilience, and cost-effectiveness.
• Lead efforts to embed and mature the DevOps culture within development and QA teams; mentor engineers and drive the modernization of operations and release strategies across multiple teams.
• Define and lead architectural discussions for complex infrastructure and automation systems, ensuring robust, scalable, and secure solutions that meet long-term business needs.
• Drive the technical roadmap for DevOps initiatives, identifying opportunities for improvement and leading the implementation of solutions to complex, ambiguous problems.
• Solve challenging technical problems related to infrastructure, automation, CI/CD pipelines, system reliability, and performance at scale.
• Mentor junior engineers, establish technical standards, and contribute to building a high-performing engineering team.
• Evaluate, prototype, and champion the adoption of new technologies, tools, and industry best practices to enhance our capabilities.
• Capture and share best practices widely, contributing to the technical knowledge base of the organization.

What You’ll Need to Succeed

• Expertise in one or more programming languages (e.g., Golang, Python) with a proven ability to design and implement robust, maintainable, and scalable software solutions.
• Proven experience designing, implementing, optimizing, and owning the full Software Development Lifecycle (SDLC) for complex, large-scale systems.
• Deep theoretical and practical understanding of computer science fundamentals and their application in building and operating distributed systems.
• Expertise in containerization and orchestration technologies (e.g., Docker, Kubernetes, Helm), including design, deployment, security, and operational management at scale.
• Demonstrated experience leading complex, cross-functional technical projects and initiatives from conception to completion.
• Strong ability to troubleshoot and perform root cause analysis on complex distributed systems, networking, and performance issues.
• Experience mentoring other engineers and driving the adoption of technical best practices within a team or organization.
• Deep hands-on experience with Agile/XP practices (e.g., Scrum, TDD, CI/CD) and driving process improvements.
• Excellent communication and collaboration skills, with the ability to articulate complex technical concepts clearly and influence diverse audiences.

It’s Great If You Have

• Proven track record of designing, building, and operating large-scale, highly available distributed systems.
• Hands-on experience designing and implementing Service Mesh and Service Discovery solutions (e.g., Istio, Linkerd, Consul, Envoy) in complex environments.
• Extensive experience with configuration management and Infrastructure as Code (IaC) tools (e.g., Ansible, Puppet, Chef, Terraform).
• Experience with advanced monitoring, logging, and observability platforms (e.g., Prometheus, Grafana, Datadog, Splunk, ELK stack).
• Experience with cloud platforms (GCP, AWS, Azure) and managing cloud resources efficiently.