Senior Strategic Market Manager, Global Accounts (Korean-speaking) (Bangkok-based, Relocation Provided)

Bangkok, Thailand

This position requires native fluency in the Korean language, and Agoda will cover relocation, visa, or work permit costs for the successful candidate. 

Get to Know our Team:  

Agoda is a travel booking platforms with accommodations at its core. As such, our Key Account team is a key to our success; we work hard to ensure their success. The Key Accounts team invests in long-term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations worldwide. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Key Accounts team invests in long-term relationships that span borders and cultures and result in incredible value for Agoda, our partners, and our customers.  

The Opportunity

As the Senior Strategic Market Manager of Global Accounts (Korean-speaking), you will be at the forefront of driving Agoda’s commercial success by managing and cultivating relationships with key global hotel partners. This role is designed for a strategic thinker with strong business acumen, cultural sensitivity, and the ability to operate effectively as an individual contributor. If you excel in building partnerships, navigating complex market dynamics, and delivering impactful results, this role offers a unique opportunity to make a significant impact on a global scale. 

In This Role, You’ll Get To:

• Understand the drivers for Hotel Chain performance & develop solutions to make a positive impact on growth drivers.
• Evaluate Hotel Chain partnerships within your portfolio against a set of health metrics, ensure Agoda has access to the best possible products, and optimize performance.
• Interact regularly with Hotel Chains at the corporate level and articulate the benefits and requirements of commercial, operational, and technical changes.
• Negotiate with large-scale Hotel Chain partners at senior and executive levels and implement agreements.
• Work alongside Key Accounts Director & other senior stakeholders to develop products & business development opportunities to over-index growth targets.
• Share market knowledge & develop best practices, create efficiencies, and help to grow Agoda’s market share.
• Collaborate across functions to achieve targets and develop strategies to scale for success.

What You’ll Need To Succeed:

• 7+ years of experience in strategic client-facing roles within the OTA/Travel/Hospitality industry, or relevant tech-based sectors, with a strong understanding of market dynamics.
• Native-level fluency in Korean and strong proficiency in English, with the ability to navigate complex communication across both languages. 
• Proven ability to negotiate agreements with large corporations.
• Current travel technology familiarity and some hotel systems knowledge preferred (CRS, PMS, GDS, CM, APIs).
• Advanced proficiency in Excel & data analytics and using visualization tools (e.g. Tableau, Metabase).
• Detail-oriented personality with the ability to solve complex issues.
• Experience in Management Consulting and/or Project Management is considered as a plus.
• Ability to work collaboratively across international cultures, languages, functions, geographies without hierarchy.
• Outcome-focused, goal-driven team leader and team player.
• Entrepreneurial “get it done” attitude and work ethic – a self-starter.
• Energetic and driven personality.

What Do We Offer 

• Hybrid working model (2 in-office days per week) with a 30-day remote-working program
• Career opportunities regarding moves within teams and global locations as well 
• Modern working environment in the heart of the metropolitan city of Seoul
• Diverse and dynamic multinational team
• Competitive salary & overall package 

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