Associate Director, Analytics & Insights (Bangkok-based role, Not open for remote)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)

Location of this job: Bangkok, Thailand (*Not open for remote working.)

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The role sits within the Analytics team under Supply department, where new business ideas, and partnership types are incubated and scaled. This is a broad scoped role, suited to those with a track record of leading small analytics function and/or creating new and high impact business verticals from scratch, from a consulting, sales or business development background with a strong entrepreneurial mindset. You will be expected to perform opportunity sizing on new business opportunities, build high level business cases to justify your proposals and work closely with Product teams to build out new features and functionalities prior to dealing directly with external partners to negotiate and close deals.

We are seeking an Associate Director, Analytics & Insights, to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.

The Opportunity:

In this Role, you’ll get to: 

  • General: This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
  • Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
  • Experimentation: Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
  • Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
  • Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
  • Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
  • Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
  • Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.

 What you’ll Need to Succeed:

  • 8+ years of leadership experience in analytics/data science/insights/strategy
  • 5+ years’ experience leading analytics, operational, product or other technical teams
  • Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
  • Strong statistical modelling and machine learning knowledge
  • Strong experience in finding data insights and provide business recommendation to the business
  • Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
  • Ability to multi-task, prioritize and coordinate resources.
  • Strong program/project management experience.
  • Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
  • Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
  • People management – track record of developing stars
  • Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process

It’s Great if you Have:

  • Master’s degree in statistics, economics, mathematics or similar discipline
  • Experience in conducting A/B testing experimentation
  • Travel industry / e-commerce / tech / consulting experience.

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Malisa Phoongoen The Supply team is both a great place to learn about Agoda's core business and to grow yourself professionally. The team is always on the lookout for high-growth opportunities, which pushes me to constantly learn new skills and progress in my career. Malisa Phoongoen Partner Programs Lead

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Associate Director, Analytics & Insights (Bangkok-based role, Not open for remote)
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