Design Operations Project Coordinator (6-month contract. Bangkok-based)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

This role is based in Bangkok, Thailand. Relocation is NOT provided


About Design Operations 

Our mission is to drive efficiency, agility, and quality throughout our product organization, empowering us to continuously improve and deliver exceptional results. As our organization gets larger, the need for operational support, standardization, and reduction of friction becomes more important. 

You’ll be working with a small team responsible for defining and maintaining Org-wide process and workflows, defining, monitoring, and collecting metrics for processes introduced, Org-wide tooling, and implementing accessibility requirements for our design and engineering teams. 

Day to day, it looks like:

  • Own rollout of successful projects to the design organization
  • Communicating effectively through all stages of a project’s lifecycle
  • Managing timelines with project leads and taskforce 
  • Help define project objectives, scope, and strategic focus to ensure resourcing of top priorities
  • Help create project plans
  • Delegating necessary work to project team members and limiting potential distractions
  • Resolving issues that arise during the completion of projects
  • Monitoring progress of open and existing projects and support 
  • Getting sign-offs and approvals from key stakeholders
  • Create project and communication templates, and help coordinate meetings and calendars 
  • Collaborate with UX Programs and Operations Pillar leads to support business rhythms and operations 

Skills needed for success:

  • 1 – 3 years of experience working in Project Management  
  • Strong communication skills
  • Ability to think critically and solve problems
  • Ability to solve for efficiency and reduce overhead of operational work 
  • Self organized and structured 
  • Strong stakeholder management
  • Strong time Management and ability to keep others on track
  • Ability to understand analytics and query data is a plus 

Qualities we value in the Design Organization:

  • Curious and open minded 
  • A team player 
  • Comfortable with ambiguity
  • Strong communication 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Even with our significant growth and market challenges over the past few years, we continue to stick to our entrepreneurial culture. Working closely with product and engineering teams, we constantly innovate and drive our product to be one of the top key players in the industry. Deven Grover Senior Director of Product Design

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Design Operations Project Coordinator (6-month contract. Bangkok-based)
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