Product Design Manager, Design Systems

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

We believe in making it easier for everyone to experience the world.

The Product Design team is passionate about delighting our millions of users, we want Agoda to be the best place for our travelers to book their travel plans. Our users deserve captivating experiences, and we want to build an amazing product that will make it easier to engage with all that is magnificent about Agoda!

As a Senior Product Designer, you will be joining a team that’s passionate about making Agoda the best place to book a flight. You will be transforming original concepts into compelling user experiences that resonate with a global audience. We are looking for you to help craft the vision that defines the traveler experience across our Flights products.

What’s product design like at Agoda?

Typically, product designers at Agoda work alongside a product manager, 6-8 engineers, researchers, and cross-functional partners. Together they drive their own segment of Agoda, deliver solutions to problems and get feedback directly from users and internal partners.

Day to day, it looks like:

  • As a Senior Product Designer on the Flights team, you will play a key role to craft a holistic customer experience that is easy-to-use, trustworthy and delightful
  • Collaborate with cross-functional teams to define the future vision and product strategy 
  • Work within ambiguous and complex problem spaces
  • Work out the UX strategy in discovery phase projects and help to define product requirements
  • Gain insights through research by benchmarking Agoda vs our competitors, identifying user needs and quantifying user behavior through user interaction data
  • Translate research findings into tangible product improvements
  • Lead the end-to-end process and provide mentorship for the design team on visual design, interaction design, and product thinking 
  • A strong approach towards design through experimentations and optimization to achieve desired outcomes 
  • Present your work to peers and leadership, async and in-person
  • Lead weekly design critiques, workshops, all hands, and squad meetings
  • Champion cohesion and consistency in UX design that unites a growing family of products/features
  • Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business, content, and technology.

As a Senior Product Designer at Agoda, this means you have a track record of:

  • Successfully working in a product team, shipping complex products and collaborating successfully with stakeholders to achieve key results
  • Working in an agile development process
  • A strong approach towards design through experimentations and optimization to achieve valuable outcomes
  • You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach
  • You have a track record of crafting sophisticated flows and customer journeys
  • You can think and craft at a system level, not just interface elements or pages
  • You regularly make use of your soft skills: listening, negotiating, decision-making
  • You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment
  • Experience in travel products is a plus

Qualities we value in designers:

  • Effective articulation of ideas, design decisions and solutions
  • Leading collaboration with your stakeholders across design, product, engineering & research to achieve successful business and customer outcomes
  • Expressing feedback with kindness and candor
  • Embracing ambiguity and possessing a healthy curiosity
  • Ability to translate both quantitative & qualitative insights into design decisions
  • Contribution to our culture: motivation, optimism, quality, integrity



Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Even with our significant growth and market challenges over the past few years, we continue to stick to our entrepreneurial culture. Working closely with product and engineering teams, we constantly innovate and drive our product to be one of the top key players in the industry. Deven Grover Senior Director of Product Design

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Product Design Manager, Design Systems
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