Associate Director / Director, Commercial Growth Leader

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

 

THIS ROLE IS BASED IN BANGKOK, THAILAND – RELOCATION PROVIDED

 

Get to Know our Team:  

Agoda is seeking a dynamic and visionary Senior Leader to spearhead our efforts in capturing the China Outbound tourists’ segment across Asia. As the Senior Leader for this crucial market, you will play a pivotal role in Agoda’s growth by ensuring optimal room availability, competitive pricing, and a comprehensive go-to-market (GTM) strategy tailored specifically for Chinese tourists.

Key Responsibilities:

  1. Market Strategy and Leadership:
    • Develop and execute a comprehensive strategy to capture the China Outbound tourism segment, encompassing key markets in Asia.
    • Provide visionary leadership and direction to cross-functional teams to achieve market-specific goals.
    • Keep abreast of market trends, competitor activities, and emerging opportunities.
  2. Supply Management:
    • Lead efforts to expand and optimize Agoda’s supply of accommodations, ensuring a wide range of options catering to Chinese tourists’ preferences.
    • Collaborate with property partners to enhance their offerings, aligning with the unique needs and expectations of Chinese travelers.
  3. Pricing Strategy:
    • Develop and implement competitive pricing strategies to attract and retain Chinese tourists.
    • Analyze pricing data and market dynamics to make data-driven decisions that maximize revenue and profitability.
  4. Cross-Departmental Coordination:
    • Work closely with various internal departments such as Marketing, Product, and Sales to ensure seamless execution of the China Outbound tourism strategy.
    • Foster collaboration and alignment across teams to deliver a unified customer experience.
  5. Customer Insights:
    • Gather and analyze customer feedback, preferences, and behaviors of Chinese tourists to drive product and service enhancements.
    • Utilize customer insights to create personalized experiences that resonate with the target audience.
  6. Performance Metrics:
    • Define and monitor key performance indicators (KPIs) to assess the success of the China Outbound tourism segment strategy.
    • Make necessary adjustments based on KPI data to achieve growth targets.

 

Qualifications/Experience  

Must Have:

  • Exceptional strategic thinking and problem-solving skills, with the ability to navigate complex and evolving markets
  • Demonstrated success in driving revenue growth and achieving business objectives
  • Excellent communication and collaboration skills to lead cross-functional teams
  • Data-driven mindset, with proficiency in data analysis and interpretation

Nice to Have:

  • Consulting or Senior E-commerce experience
  • Proven track record in senior leadership roles within the travel or hospitality industry
  • Understanding of the Chinese tourism market, including traveler preferences, booking behaviors, and cultural nuances
  • Fluency in Mandarin

 

#Thailand #Singapore #China #HongKong #ChinaTourism #Consulting #Analytics #ProjectManagment #Strategy 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Jane Chaochotechuang Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don’t enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Change Enablement Lead

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Associate Director / Director, Commercial Growth Leader
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