Lead Partner Executive- Malaysia

Kuala Lumpur, Malaysia

The Opportunity: 

As Lead Partner Executive you will participate in improving the team operational processes and manage supporting resources, answering technical and procedural questions and mentoring/training team members. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale. 

In this role, you’ll get to:  

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value 
• Encourage program participation through focused project sprints 
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars 
• Use data and dashboards to prioritize tasks  
• Train and inform partners on our technologies, tools and models
• Respond to partners requests in a timely and effective manner 
• Prepare reports, make recommendations to management. You should also be able to identify unmet partner needs and recommend improvements to the product line accordingly.
• Educate self on systems and procedures, hold part of New Hire trainings, teach & upskill the colleagues on the floor.
• Supporting direct management (reports, daily people management tasks, executing).
• Mentoring and coaching to both new hires and existing colleagues.
• Ideation of experiments, familiarity with A/B Testing and able to lead and support experiments. 

What you’ll need to succeed: 

• Bachelor or equivalent degree preferred 
• Minimum 5 years’ experience working in operational or execution role, business development skills and account management experience beneficial 
• Analytical and proven track record in using data to drive achievements and make decisions
• Autonomous and result driven (history of achieving ambitious targets)
• Ability to work under pressure in a competitive industry/rapidly changing environment
• Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business.