HRIS Analyst (12 months contract)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

In This Role, You’ll Get To

  • Provide system troubleshooting support for Tier 2+ cases , and conduct root-cause analysis to identify underlying issues and provide recommendations.
  • Develop test scenarios, convert them into test plans, and conduct unit testing.
  • Perform basic configuration updates  across our HRIS platforms
  • Collaborate closely with the Implementation team to develop and test solution designs
  • Analyze ticket data and trends to identify opportunities for continuous improvement
  • Conduct testing of new feature releases and provide reports on findings.
  • Create and maintain documentation for processes and standard operating procedures.

What You’ll Need to Succeed

  • Minimum of 2 years of experience as an HRIS support analyst
  • Strong analytical and problem-solving abilities
  • Capable of understanding raised issues, identifying root causes, and collaborating with  the team  to implement solutions
  • Proficient in formulating test scenarios and creating comprehensive test plans.
  • Detail-oriented and curious about system behaviors
  • Proficient in English
  • Demonstrates teamwork, takes ownership, and is a quick learner
  • Able to work well under pressure.

It’s Great If You Have

  • Experience in HRIS configuration
  • Familiarity with HRIS platforms like Workday, Greenhouse,  Zendesk, learning platforms
  • Exposure to working in an international environment

#Bangkok

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

 

 

 

 

Meet the Team

Eliana Carmel I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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HRIS Analyst (12 months contract)
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15,000 THB - 20,000 THB
20,000 THB - 25,000 THB
25,000 THB - 30,000 THB
30,000 THB and above
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