Supply Operations Specialist (Technical Connectivity) – Japanese speaker

Apply Now

Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to know our team: 

Supply team – work closely with our Supply Partner AKA Accommodation partner with a consultative approach to help increase the performance partners on the Agoda platform. The team offers design tailored business and product solutions with our partners and help them generate measurable value.

As part of the Supply operations, you will create and support process, provide innovative and technical solutions to enable the commercial growth.

The Opportunity 

Supply Operations team creates and supports processes, systems & tooling to enable commercial growth through innovations and technical platforms. They are analytical, results-driven and believe in leveraging data to inform and design the operational processes & automations that scale operations. This role will either focus on our accommodation or flight business. 

In This Role, You’ll Get To 

  • Develop Solutions: Take ownership to identify and solve technical issues impacting our suppliers and commercial performance. Develop and communicate innovative and practical solutions to solve business problems or improve efficiency in our department.
  • Project Support & Ownership: Own the success of projects to roll out new tools and services and become a technical consultant of API connectivity to global teams as well as to external supply partners.
  • Data Analysis: Convert data into actionable insights, establish data pipelines, dashboards, and key metrics to monitor and improve business performance.
  • Work with Supply Partners: Be at the interface between Agoda and supply partners, build good relations, understand business requirements, and drive partner satisfaction.
  • Execution: Reliable execution of tasks, meeting service level timeliness and quality. Build new processes and solve problems.
  • Master Systems: Master Agoda systems, products, and programs, follow set processes and use associated data to monitor progress towards agreed business goals.
  • Flexible Support: Work according to the sprint plan, but maintain flexibility for inter-ops team priorities to increase our efficiency.

What You’ll Need To Succeed

  • Minimum 2-5 years of experience working in operational, development, or QA role.
  • Knowledge in SQL. Experience in other programming languages is a plus.
  • Investigative skill to quickly identify system bugs, process issues, and develop/launch innovative solutions to fix problems at root cause.
  • Ability to identify inefficiencies and launching improvement initiatives
  • Process-driven mindset, stakeholder management and project management experience.
  • Intellectual curiosity, eagerness to take on new challenges and fast learning curve.
  • Capability to work under pressure in a competitive industry/rapidly changing environment.
  • Professional fluency in English and Japanese, with structured and effective communication skills.

Would be Preferred, But Not Required

  • Understanding of agile working methodology
  • Knowledge in Python and XML, JSON connectivity solutions is an advantage.
  • ETL Experience in Spark
  • Familiarity with Hadoop
  • Analytical and proven track record in data integrity analysis, ETL, dashboard-building, and executing data-driven actions.
  • Airline industry background is a plus

We Offer

  • Access to Agoda leading edge supply & data technology
  • Mentorship + various opportunities for advancement throughout the business


Below are some websites to learn more about

#bangkok #ANLS #ENG #IT #QA #2 #3 #4 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Meet the Team

Jane Chaochotechuang Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don’t enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Change Enablement Lead

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

Learn More

Apply Now

Supply Operations Specialist (Technical Connectivity) – Japanese speaker
AutoFill your information

By submitting your Application you confirm you have read and agreed to Agoda applicants Privacy statement.

Want to hear about future opportunities?

Join our Talent Community to receive the latest updates about job openings, how we hire and #LifeAtAgoda!

By submitting this form, you understand and agree to our privacy statement and that we may collaborate and share your data with third-party providers to improve the recruitment experience. You may ask to remove your data at any time.