Strategic Account Manager (Tel Aviv based)Apply Now
Tel Aviv, Israel
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
THIS ROLE IS BASED IN TEL AVIV, ISRAEL
Get to Know our Team:
Agoda is a travel booking platform and accommodation is at our core. As our accommodation partners are a key to our success, we work hard to ensure their success. Strategic Account Management team serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda one of the market leaders because we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, our team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers.
The Strategic Account Manager is part of our Supply team and is the main contact between our accommodation partners and Agoda. Since Tel Aviv is a new market, the Strategic Account Manager will have the main responsibility of developing the business through acquiring new relationships and optimizing our current ones. At the beginning, this person is expected to acquire new properties/hotel, get supply coverage and focuses in relationship management. The Strategic Account Manager will need to be able to analyze large data sets in order to uncover new opportunities to propose to relevant stakeholders, both internally as well as to our external partners and customers. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships. In addition, a Strategic Account Manage must be able to analyze their assigned market to maintain a competitive edge over our competition and then report back his/her findings through weekly and monthly internal reports. This is an individual contributor role.
In this Role, you’ll get to:
- Develop long lasting relationships with key clients to enable Agoda’s growth in the region
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
- Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
- Deliver on country KPIs, growth targets and country strategic initiatives
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
- Train and inform clients of both new and existing technologies, tools, and models
- Prepare materials to aid in growing our business during partner meetings
- Support the Management Team in preparing country reporting for senior stakeholders
***Please note that the duties of this role may change at any time due to changing needs of the department
What you’ll Need to Succeed:
- Strong proficiency in English and fluent in Hebrew
- Minimum 3 – 5 years of experience of corporate sales, business development, account management, and/or relationship management in a fast moving industry
- Strong interpersonal skills & ability to influence both external / internal stakeholders
- Experience in travel/internet/e-commerce preferred
- Success in acquiring, mentoring & building long term customer relationships
- Strong analytical and problem solving skills
- Team player with a professional “get it done” attitude and work ethic
- Proven success in acquiring, building & maintaining long term customer relationships
- Adapts well to change and able to work in a fast-paced environment.
- Is creative and innovative
- Bachelor’s degree in Marketing, business, or related field
It’s Great if you have:
- MBA or Master’s degree
- Experience in Travel industry (is a plus)
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.