About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Come join the leadership team building content for one of the world’s largest e-commerce and travel sites!
We are looking for an experienced manager ready to take the next step; someone energetic and analytical, with a proven track record of driving business results with superior content delivered by operational excellence. Someone ready and able to help build content teams for Agoda, one of the world’s most successful online travel companies.
As Manager, Content Operations, you will analyze customer and product data to determine content value and priority; set content strategy and KPIs that drive value; build and manage content teams; work with product owners and IT on A/B experiments and reporting; and coordinate with accommodation supply and connectivity teams. Via rigorous data analysis and A/B experiments, you will identify content opportunities that drive customer value, bookings and conversion, build business cases around the opportunity and get buy-in from partners, senior management and 3rd party suppliers, and lead teams in execution in a fast-paced, dynamic work environment.
This is a full-time position based in Bangkok, Thailand, reporting to the Associate Director of Content Operations.
Align strategic priorities with internal partners and senior management:
Create roadmaps and project plans for executing against key performance indicators:
Identify and source new vendors to drive product success:
Ensure operational excellence via team and tool development, progress reporting, data analysis:
Grow and develop Content Teams to support business priorities:
#Bangkok #Singapore #Taiwan #China #Japan #Malaysia #Indonesia #Europe #Asia
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
#LI-Hybrid
What I enjoy the most in my role is that we get to see our words in action through, of all things, … numbers! Through handy dashboards that show us click rates and impressions, we can gauge which words work best and where. Also, every request is challenging and unique. One day we are crafting quirky copy for marketing, and the next day we are nit-picking over a phrase in a legal notice.
Korina Lynn Dove
Senior Copywriter
Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment.
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