Partner Service Operation Coordinator Intern

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

The Partner Services Operations team manages Agoda’s relationships with our properties and offers them the support that can improve their online sales through our platforms and products. This includes advising them on how to offer competitive rates, keeping their availability topped up, and inviting them to join production-boosting programs. We are a team of relationship-builders and consultants. The Partner Services Operations team is ambitious, always pushing for the best results that help us and our partners succeed.

In this Role, you’ll get to:

  • Support and optimize Agoda Partner Services team tools
  • Identify and resolve operational issues
  • Become a specialist in our extranet and API, Yield Control System (YCS), Zendesk
  • Seek ways to optimize performance of team and customers
  • Assist operations team with project tasks to improve efficiencies between departments and markets
  • Develop reporting, and systems for internal use
  • Share and seek out best practices and knowledge
  • Assist in project management new initiatives in areas of operational opportunities and team efficiencies

What You’ll Need To Succeed:

  • Excellent problem solving and prioritization skills
  • Strong numerical and analytical skills
  • Ability to communicate with multiple and varied stakeholders across the business
  • Adaptable to new technologies and quick learner
  • Professional “get it done” attitude and work ethic, highly disciplined work habits
  • Strong attention to detail
  • Energetic and driven personality
  • Adapts well to and is energized by change
  • Creative and Innovative

It’s great if you have:

  • Experience using SQL

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

#LI-Hybrid

Meet the Team

Jane Chaochotechuang Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don’t enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Area Manager

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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