Senior System Engineer – Infrastructure [Bangkok Based]

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The IT Infrastructure team operates all networks, servers, and storage platforms used to deliver services to Agoda’s customers. We support every product within the company, working with a wide range of systems and technology stacks. As part of the IT Infrastructure team, you’ll be working with over 25,000 server instances, one of the largest OpenStack private clouds in Asia, sophisticated Kubernetes-based compute engines, and a data platform capable of transporting and ingesting millions of data messages per second. Each of these opportunities – coupled with an open work environment – are a great way to gain experience on a modern and dynamic platform, constantly evolving to adapt to changes in the business landscape.

The Opportunity:

Our infrastructure team in Bangkok is searching for an experienced System Engineer to help us build and manage our infrastructure.  We are looking for somebody with hands-on experience in infrastructure system lifecycle management, writing scripts and tools to development to interface with the system management APIs exposed by OpenStack, Ceph, Kubernetes, etc.

Responsibilities/Key skills:

  • Design and development of automation toolsets to help drive efficiency in Agoda’s IT infrastructure (bare metal deployment, software installation/patching, monitoring and remediation, etc.).
  • Conducts performance tuning and troubleshooting investigations, working across the entire organization
  • Provide expert advice and guidance to other infrastructure team staff and software developers; can effectively mentor less experiences staff.
  • Lead and manage implementation projects from end to end, working across multiple team and departments.
  • Manage incidents and daily operational tasks on production and development environments, occasionally outside of business hours
  • Coordinate datacenter operations tasks with remote DCOE staff (server/rack/row/cage provisioning, rolling replacements, power & temperature management, etc.)

Experience/Requirements:

  • At least 5 years of IT operations experience in LARGE heterogeneous environments
  • Practical knowledge of Kubernetes or Docker or OpenStack operations and APIs
  • Some experience in CI/CD, preferably form a DevOps background
  • Competent in one or more common scripting/automation languages: Python, ruby, JavaScript, bash, PowerShell
  • Excellent troubleshooting skills, capable to break down issues into testable hypotheses and develop tools to assist during troubleshooting. Can troubleshoot “full stack” issues
  • Good knowledge of networking architecture within complex e-commerce environments
  • High sense of ownership. Actively looks for lingering problems and proactively fixes them
  • Good English skills, strong analytical skills, eager to learn new things
  • Able to work under pressure and deliver projects on time.
  • Self-motivated, approachable and adaptable, with good communication skills (working language is English).

 

#Bangkok #Thailand

 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Meet the Team

Pattararat Kongkietvanitch Working with talented people at Agoda has improved my skills and accelerated my career progression. Given the scale that Agoda handles, learn new things every day and have been given the opportunity to work with different tech and business stacks from end to end. Pattararat Kongkietvanitch Development Manager

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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