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Senior Partner Relationship Manager, Singapore & Philippines

Singapore, Singapore

Senior Partner Relationship Manager (PRM) is a business development and partner management role to drive revenue through a wide array of third parties and distribution channels (e.g. Banks, Airlines, Loyalty programs, Online Affiliates).

Senior Partner Relationship Manager works closely with operations and technical teams to execute the ambitious expansion of our business development activities in Singapore and oversee business development and account management activities in Philippines. Work will focus on new distribution partner acquisition, post-sales project management until the successful completion of implementation, as well as channel optimization, account management and support.  This position is based out of our Singapore office

 

Roles and responsibilities:

  • New partner acquisition to increase hotel booking distribution channels and brand exposure
  • Account management – increase traffic and bookings delivered through close relationships with partners, on-going operational support and bridge between partner and our regional technical support team
  • Day-to-day management of existing partners (performance, reporting, promotions, solutions)
  • Develop annual account plans for and build long term relationships with key accounts
  • Understand a partner’s business needs and translate this into regular tailored joint marketing initiatives and develop successful partner promotion calendars
  • Translate partners’ technical requirements into business growth opportunities; own the implementation of Agoda partner solutions with partners
  • Proactively identify and qualify new leads and new partnership type opportunities
  • Frequent communication within the organization at all levels, with headquarter and regional team on distribution related tasks, including but not limited to market updates, technology development, operational milestones, reports, commission payment, fund collection, etc.
  • Overseeing strategic partnerships development and account management in Philippines, managing one direct report based out of Agoda Manila office.

 

Skills and qualifications:

 

  • Proven sales and/or marketing track record
  • 7+ years of work experience in business development / account management field
  • Demonstrated consumer and client orientated mindset with preference for candidates from e-commerce or travel sector
  • Good understanding of the Internet trends
  • Experience in interacting with external senior level executives
  • People management experience and overseas experience is an advantage
  • Demonstrated ability to learn fast and understand software products
  • Business development and deal negotiation experience is a plus
  • Fluent in English with strong communication skills

 

Personality or Traits:

  • Self-motivated person with “Get it done!” attitude
  • Able to multi-task and work under pressure
  • Able to work independently