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Receptionist & Administrative Assistant (Contractual basis)

Kuala Lumpur, Malaysia

Agoda is transforming travel for millions of customers across the globe.  Headquartered in Asia, Agoda is one of the world’s largest online travel accommodation platforms. Founded in 2005 and now a Booking Holdings (Nasdaq:BKNG) company, Agoda has a network of over 1 million accommodation options worldwide. Our web and mobile products provide a first-rate reservation service in 38 languages that uniquely combines local knowledge and local connections to provide the best deals for business and leisure travelers.  Agoda employs over 3,700 professionals from 70 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter.  At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.

We are currently looking for a Receptionist & Administrative Assistant to be based at our Kuala Lumpur, Malaysia office. If you have the experience, we would love to hear from you! 

Roles & Responsibilities:

  • Welcome, greets and register visitors, vendors, clients, candidates, customers and inform appropriate personnel
  • Ensure compliance physical security policies
  • Register visitors/guests & hand out lanyards with access cards by keeping log book record of visitors, vendors, clients signing in and out of the office
  • Ensure collection of lanyards & access cards from visitors/guests upon leaving office
  • Check if all cards are returned to us & retrieve from vendors/guests/clients & etc if necessary
  • Manage, monitor and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a business-like image
  • Handle incoming calls, determine purpose of calls and forward calls to appropriate personnel
  • Act as a point of contact internally, externally & emergency situations
  • Handle mails & deliveries
  • Assist to provide office & pantry supplies for staff and maintain adequate stocks; task includes ordering new supplies, identifying new suppliers and obtaining the best price from supplier
  • Assist in monthly birthday celebration
  • Assist to supervise the maintenance of office facilities & equipment, call vendor, building management when needed
  • Assist in booking conference rooms, organize all aspects for meetings and arrange catering when necessary
  • Assist other clerical duties such as filing, data entry, copying, faxing and scanning
  • Assist staff on their medical claim forms
  • On site preparation for new hires i.e. ensure stock such as lanyard, access card, cover & etc for new hires are sufficient & other local onboarding activity
  • Ensure washroom have sufficient toilet paper & hand soap
  • Ensure vendors come for routine service according as schedule i.e. pest control, potted plant & hand sanitizer
  • Provide other clerical and administrative support as required by manager & supervisor
  • Check mail box everyday

Qualifications:

  • Strong Planning and organizational skills
  • Strong ability to juggle multiple task & priorities
  • Well-developed interpersonal skills (e.g. listening skills, problem solving, negotiation skill, decision making & etc)
  • Excellent English Communication skills
  • Professional appearance and manner in all aspect
  • Able to work independently
  • Able to work in a fast-paced environment
  • Willing to learn & explore
  • Team player
  • Computer literacy, familiar with Microsoft Office (e.g. Word, Excel, Outlook)
  • Punctuality (IMPORTANT)