If you’re an Indonesian-speaking customer who has ever called Agoda’s Indonesian hotline, you might be surprised to find out that the Customer Experience Specialists supporting you are actually based in Bangkok and Kuala Lumpur. With bookings from our Indonesian customers growing everyday.
Over a decade ago, if you wanted to book and pay for accommodation you did it through reservation calls and paperwork instead of a few easy clicks on a website or app. Jitwadee Ananpanyasuk (“Kung”), who joined Agoda in 2007 and now oversees Agoda’s Partner Programs in Thailand, Cambodia, Laos, and Myanmar as a Regional Manager.
After seven years at Microsoft in Seattle, initially working on developer tools like Visual Studio and then more consumer-facing products like the Windows Phone, David Salamon now heads up the conversion optimization teams for Agoda’s website and mobile apps as a Senior Product Owner.
Tamara Kievsky spent years managing the Content team at Agoda’s sister company, Booking.com, in Buenos Aires before moving to New York where she is now working as a Supply Innovation Business Owner at Agoda.
Joy Xiayun Sun is a Development Manager who leads one of the data engineering teams at Agoda. “The problems we solve here are interesting,” says Joy, “Because they’re not just about technology or business – we take into account the entire market dynamics.”
Leonid Olevsky is a Development Manager in Agoda’s mobile team. He still remembers how different he felt when he first joined the team two years ago. “It was fun,” explains Leonid. “I used to be the one who only works at work, but here is totally different.
You’re probably reading this because you’re curious about working and living in Bangkok, the capital city of Thailand and one of HSBC’s top five best countries in Asia for expats.
Many people travel these days, but all for different reasons and in different ways. No matter what, a love of travel is deeply rooted in Agoda’s culture with an estimated 90% of employees traveling at least once a year.
According to the 2017 Stack Overflow Developer Survey, less than a quarter of professional developers have non-computer related majors – but what’s it like to be one of them, really?
Changes like turning to a new career or moving to a new state take a lot of courage, especially when the world keeps telling you there are many risks involved. Daniel Hitch, a Customer Support Specialist at Agoda Providence, provides a much-needed counter-narrative to conventional myths about career development and relocation.
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