Lead Role – Regional Management Office (Seoul)

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Seoul, South Korea

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

ABOUT REGIONAL MANAGEMENT OFFICE TEAM:    

Our Regional Management Office team develops business and executes the strategies and exciting projects with supply management team in a fast-paced environment to ensure that accommodation partners have sustainable, long-term relationships with Agoda. 

Agoda’s (Senior) Lead – Regional Management Office (RMO), your main objective will be to understand the market and demand from accommodation partners and end customers, design the best business development strategy, and initiate localized programs on Agoda’s platform. Your goal is to exceed KPIs aligned with the company’s business goals and to encourage the supply team to use multiple Business Intelligence tools to monitor and assess the targeted KPIs to achieve their objectives.

In doing so, this individual will bring superior strategic planning skills, solid analytical skills, bold project management skills to get all stakeholders in both headquarter and regional office involved and get the project done.

The work is very dynamic, and projects are subject to frequent change, therefore suitable candidates are flexible, problem solvers, keen to improve the way we work and excited to learn new things. 

RESPONSIBILITIES: 

  • Deeply understand the market demand from both accommodation partners and end-customers with variety of strategic and analytical methods, with a focus on business development strategy planning and forecasting.
  • Define problems and identify insights to expand business impact, challenges through analysis, and develop innovative business development strategy and solutions to address them, leveraging critical thinking and problem-solving skills.
  • Lead and initiate projects with a proactive and analytical approach, using a structured framework to come true by getting wide range of stakeholders who mainly come from headquarter in Bangkok and North Asia regional involved into it.
  • Execute project management to meet the requirements of the initiative, adhere to quality criteria, and adhere to the timeline until its successful launch.
  • Proactively identify and mitigate risks to project success, adjusting plans and strategies as needed to ensure successful project delivery.  
  • Continuously track and evaluate project performance against predefined KPIs and milestones, providing regular updates and reports to key stakeholders across markets in Bangkok and the North Asia region.
  • Support the Strategic Account Management and Partner Executive teams in achieving business goals by setting objectives, designing KPI metrics, setting targets, and tracking performance. 

MINIMUM QUALIFICATIONS: 

  • Bachelor or equivalent degree required.
  • Strong communication skills in English and Korean.
  • Minimum 3 years (5 years in case of Senior Lead role) of proven experience in various areas such as market research, revenue forecasting, budget management, and product/service launch planning, or project management.
  • Possess documentation skills to support your reasoning using a structured framework.
  • Excellent critical thinking skills including observation, analysis, inference, communication, and problem solving.
  • Proactive and positive attitude, always love to explore new things.
  • Adaptable to new technologies, quick learner and energized by change. 

PREFERRED QUALIFICATIONS: 

  • Excellent strategic planning skills
  • Proficient in writing SQL queries.
  • Previous experience with e-commerce platforms
  • Good interpersonal skills, ability to create relationships with internal stakeholders across central and regional offices.
  • Highly efficient, able to multi-task and work with constant deadlines.
  • Operations and business process experience and understanding. 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Malisa Phoongoen The Supply team is both a great place to learn about Agoda's core business and to grow yourself professionally. The team is always on the lookout for high-growth opportunities, which pushes me to constantly learn new skills and progress in my career. Malisa Phoongoen Partner Programs Lead

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Lead Role – Regional Management Office (Seoul)
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