HR Technology Solution Architect (Bangkok Based, Relocation Provided)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get To Know Our Team 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.  

The Opportunity 

The HR Technology Solution Architect / Principal BA will be responsible for driving our product roadmap & strategy. The successful candidate will be a trusted partner of people team leaders that can proactively and consistently drive value for their organizations. This requires a deep understanding of stakeholder domains and requires someone who can think in the customer’s shoes to proactively recommend technical solutions that are step-change innovations. When successful in influencing a decision, the person will also be responsible for owning the requirements and product roadmap, and then in tandem with the business decide what is MVP, Phase 2, and beyond. The right person for this role will have an entrepreneurial mindset, bias for action, and an affinity for using data in recommending action and measuring results. 

In This Role, You’ll Get To 

  • Drive the People Technology roadmap in identifying tech innovations and continuous improvement opportunities that improve our internal processes and the employee experience, including leading the discovery workshops and roadmap planning sessions 
  • Partner closely with key business stakeholders to assess and define overall people technology needs and strategy, keeping informed of the latest trends and best practices to consider for the people team 
  • Execute strategy in partnership with stakeholders to define critical priorities, timelines, issue resolution, testing, and deployment plans 
  • Translate business requirements into clear technical specifications for the implementations team to deliver solutions at scale 
  • Evaluate new project requirements and effort estimates using an intuitive prioritization framework 
  • Continuously learn and iterate using best practices like post-mortems with stakeholders and project team to improve and evaluate impact 
  • Skill up / coach the BA/Partnerships team on “PO” best practices 

What You’ll Need to Succeed 

  • At least 4-5 years of experience as an IT/HRIS Product Owner 
  • A laser-like focus on generating value for your customers 
  • Proven ability to influence difficult stakeholders, manage expectations, and challenge business requirements 
  • Familiarity with agile methodologies 
  • Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business 
  • Excellent power skills (communications, critical-thinking, problem-solving, time management, project management, resource organization/prioritization)
  • BS degree in Business, MIS, Computer Science, IT or related field, or equivalent work experience preferred
  • Fluency in English required  

It’s Great If You Have 

  • Systems integration & implementation experience 
  • Experience working in a diverse international eCommerce company 
  • MBA or consulting background 
  • Experience in people product management 
  • Experience with the latest people technologies and trends 

What you get 

  • Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the Agoda Choice flexible spending benefit 
  • Provident fund benefits, and life insurance 
  • Flexibility to help you work the way that’s best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options 
  • Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors 
  • The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few. 
  • A generous relocation package to help you get here comfortably 

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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HR Technology Solution Architect (Bangkok Based, Relocation Provided)
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