Receptionist & Administrative Assistant (1 Year Contract) – Kuala Lumpur

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Kuala Lumpur, Malaysia

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know our Team: 

As part of our People, Culture, Tech, Travel company, we are looking for someone to be part of emerging & fast growing company that able to contribute and manage day-to-day office administration and operations to ensure amazing Workplace Experience, efficient operation of the Office, Facility and Safety at Agoda KL offices.

In this role, we expect you to:

  • Act as the first point of contact for visitors, guests, vendors, clients, candidates and employees at front desk, reception area.
  • Welcome, greets and register visitors, vendors, clients, candidates, guests and inform appropriate personnel.
  • Facilitate a positive guest experience in partnership with cross-functional teams.
  • Ensure compliance physical security policies.
  • Request visitors/guests/vendors/contractor/etc to fill in visitors/guests form & physical logbook record of clients signing in and out of the office regularly.
  • Monitor visitors/guests/vendors/etc, hand out lanyards with access cards accordingly.
  • Ensure collection of lanyards & access cards from visitors/guests upon leaving office.
  • Check if all cards are returned to us & retrieve from vendors/guests/clients & etc weekly or whenever necessary.
  • Manage, monitor, and ensure reception, rear entrances of the building area & whole office are clean, tidy and projects a business-like image at all times.
  • Interact with employees daily to address office/workspace questions and needs. Direct employees to appropriate channel/point of contact.
  • Handle incoming calls, determine purpose of calls and forward calls to appropriate personnel.
  • Act as a point of contact internally, externally & emergency situations.
  • Handle & manage office & pantry supplies and ensure have adequate stocks; restock as needed. Task includes identify employee’s need/request, order new supplies, identify new suppliers and obtaining the best price from suppliers.
  • Assist in monthly office engagement celebration or whenever needed.
  • Supervise & handle office facilities & equipment maintenance such as photocopy machine, fire extinguisher & etc ensuring all things are always working fine.
  • Assist in booking meeting rooms, organize all aspects for meetings and arrange catering when necessary.
  • Assist other clerical duties such as filing, data entry, copying, faxing, and scanning.
  • On site preparation for new hires i.e., ensure stock such as lanyard, access card, cover & etc for new hires are sufficient & other local onboarding activity.
  • Handle onboarding activities (Expats)
  • Ensure washroom have sufficient toilet paper & hand soap.
  • Apply work permit from building management as & when necessary.
  • Ensure vendors come for routine service according as schedule i.e., pest control, service air con, hand sanitizer & etc
  • Provide other clerical and administrative support as required by manager & supervisor.
  • Handle & manage security & cleaners.

In order to be successful in this role, you must have

  • MUST have at least 1 years & above in any field. Higher chance if have experience in handling office administration/activities/able to build hype/amazing working environment in office.
  • Strong Planning and organizational skills
  • Strong ability to juggle multiple tasks & priorities
  • Well-developed interpersonal skills (eg: listening skills, problem solving, negotiation skill & etc)
  • Excellent Communication skills
  • Excellent command of spoken & written in English
  • Professional appearance and manner in all aspect
  • Degree holder in any field
  • Able to work alone
  • Able to work in fast paced environments
  • Willing to learn & explore
  • Team player
  • Computer literacy, familiar with g. Excel, Outlook, Power Point, Canva
  • Plus, point if have experience in administrative, clerical procedures video filming & editing.
  • Punctual (IMPORTANT)
  • Helpful/supportive 
  • Good attention to the details  
  • Creative 
  • Face of the office and the company 
  • Well-mannered with employees, vendors, guests  
  • Willing to answer the questions of colleagues 
  • Patient  


 #kualalumpur #2 #LI-CC1

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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Receptionist & Administrative Assistant (1 Year Contract) – Kuala Lumpur
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