Account Manager

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Sydney, Australia

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Account Manager– Sydney Based 

About Agoda  

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. 

Our Purpose – Bridging the World Through Travel  

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. 
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. 

Get to know our team: 

Acquisition Team 

The acquisition team is a team of creative entrepreneurs that acquire partners under Agoda’s emerging and high-growth accommodation portfolio. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.  

The Opportunity:  

As an Account Manager, your key objective is to increase the coverage and quality of Agoda’s supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.  

 

In this role, you’ll get to:   

  • Pitch, secure and build new hotel partnerships to expand our portfolio and market footprint. 
  • Effectively communicate the value proposition and benefits of partnering with Agoda to hotel owners and management. 
  • Prepare and deliver compelling presentations to showcase the advantages of our services. 
  • Conduct negotiations with potential hotel partners to secure competitive pricing & favorable terms and agreements. 
  • Maximize Agoda’s accommodation availability, content competitiveness and business growth for exiting hotel partners based on data 
  • Research and troubleshoot rate, availability & support related issues preventing hotels from maximizing booking performance; e.g., problems with connectivity, rate mapping, extranet management, etc. 
  • Work closely with internal teams such as operations to ensure successful onboarding of new hotel partners. 
  • Formulate project ideas, determine where opportunity exists and implement new approaches in a data-driven environment 
  • Use out-of-the-box thinking to develop and implement solutions to unique challenges 

 

What you’ll need to succeed:  

  • Minimum 2 years’ experience working in business development or execution role  
  • Demonstrates basic computer skills     
  • Analytical skills desired  
  • Analytical and proven track record in using data to drive achievements and make decisions 
  • Intellectual curiosity  
  • Autonomous and result driven (history of achieving ambitious targets)  
  • Ability to work under pressure in a competitive industry/rapidly changing environment  
  • Strong communication and interpersonal skills, must be able to have minimum of 10 meaningful conversations with partners per day  
  • Ability to work in a highly dynamic environment and is open to change in responsibilities, workflows, as needed by the business  
  • Able to support Australian market and following the business hours & public holidays in Australia 
  • Fluency in English language 
     

Equal Opportunity Employer  

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. 

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read ours privacy policy. 

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our job’s alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes. 

Note: This role is based in Sydney with no visa sponsor provided. We do not support relocation. 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Malisa Phoongoen The Supply team is both a great place to learn about Agoda's core business and to grow yourself professionally. The team is always on the lookout for high-growth opportunities, which pushes me to constantly learn new skills and progress in my career. Malisa Phoongoen Partner Programs Lead

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Account Manager
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