[Summer Internship 2024] Technical Support Intern

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Summer Internship Period: 

Our internship period for this role is from May 27 to August 2, 2024. During this time, interns will have the opportunity to immerse themselves in our dynamic engineering environment, contributing to various projects and gaining valuable hands-on experience. Additionally, outstanding interns may be considered for potential extensions or full-time positions. The expected application timeline is as below; 

  • Application Period – December 2023 till February 2024
  • Assessment Period – January 2024 till March 2024
  • Interview Period – January 2024 till March 2024
  • Offer Period – April 2024 till May 2024
  • Start of Internship – May 2024 till August 2024

If the internship period is not suitable for you, please consider applying for the cooperative internship which offers more flexible timings.

The opportunity:

This is a great opportunity to experience world-class support in a multi-national organization. You’ll be working with the best engineers to provide technical support to our staff all over the world. You’ll have a unique experience supporting all the major operating systems in a single company as well as utilize some of the best systems management tools available.  We’d love to hear from you if you are experienced/interested in working in the technical support field. We are interested in speaking to persons of any level from individuals just starting their IT careers to experts in their field.

In this role, you’ll get to: 

  • Work as a team to provide technical support in an enterprise environment
  • Experience hands on software and hardware troubleshooting and setup
  • Use various on-premise and cloud-based Systems Management solutions
  • Work with high-end Mac and Windows hardware

What you’ll need to succeed:

  • Currently studying for a Bachelor’s or Master’s Degree in Computer Science or any related fields
  • Familiar with Windows or macOS operating system
  • Possesses a strong service-oriented mindset and a willingness to assist others
  • Quick learner
  • Excellent collaboration and English communication skills

It’s great if you have:

  • In-depth Windows/Mac troubleshooting knowledge
  • Understanding of TCP/IP networking fundamentals
  • Familiar with Mac OS and Linux Operating systems

#students #1 #summerintern #Bangkok

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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[Summer Internship 2024] Technical Support Intern
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