Manager, Operations & Strategy (Supply Organization) – Thailand based

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel 

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Location: Thailand

Market taking care of: North Southeast Asia

The Opportunity: 

As a Manager, Operations and Strategy, you will be instrumental in supporting and guiding the Regional VP, Country Directors and Strategy Regional Manager to define and implement operational innovations, business intelligence solutions, and projects that improve the team’s efficiency and effectiveness. You will also provide analytical support and strategic advice to Director level to solve complex problems and identify new opportunities. 

You bring analytical acumen, coupled with the ability to dive into the details, and a high level of operational savvy. You have a history of owning projects and are relentless in driving these through to completion. 

The role is based in Thailand.

In this Role, you’ll get to: 

  • Identify and implement initiatives that drive operational efficiencies 
  • Develop new tools that contribute to greater productivity and efficiency of your team 
  • Support local teams on tools and operations improvement 
  • Make data easily accessible for users through dashboards and report automation
  • Build business cases and get buy-in from stakeholders
  • Project prioritization and planning
  • Interpret and action strategic business goals
  • Report and present to senior management 

What you’ll Need to Succeed: 

  • 6 years operations, business intelligence or analytics experience required 
  • Very strong analytical and problem-solving skills 
  • Working knowledge of SQL 
  • Working knowledge of data visualization tools such as Tableau, PowerBI, etc
  • Strong communication skills with fluency in English
  • Proven track record in project delivery and management
  • Experience in Internet, E-commerce, technology or travel industry experience is a plus
  • Bachelor or equivalent degree required, MBA is a plus
  • Team player with great collaboration skills
  • Energetic and driven with Professional “get it done” attitude
  • Creative and Innovative, adapts well to and is energized by change
  • Working knowledge in advanced analytics tools (eg. Python, R) is a plus 

#Thailand #Singapore #Hong Kong #Malaysia #Indonesia

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Hear from Agodans

Jane Chaochotechuang Agoda allows me to work with smart people from different backgrounds and opportunities for me to develop myself personally and professionally. We strive to improve products to support and ease traveling experience not only to customers but hotel partners which is the key role for our team. My favorite memory since working here is there is never a day that I don’t enjoy my work because we keep improving and moving fast to be ahead of the industry. Jane Chaochotechuang Change Enablement Lead

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Manager, Operations & Strategy (Supply Organization) – Thailand based
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