Product Operations Analyst (Scaled Operations) (6 months contract)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda’s product. We manage all the product our customers and partners see on each of our products. As a part of our team, you’ll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.

In this Role, you’ll get to:

As a Product Operations Analyst, you will be supporting the set up and execution of these projects. This includes creating and overseeing projects, conducting market and competitor research, and collaborating with other teams/vendors on innovate product features.

  • Develop and initiate idea for boost up property booking rate on the website
  • Conduct market & competitor research to concrete the project from ideas
  • Support content product development by acquiring, reviewing, and editing data
  • Conduct data mining and analysis of content items
  • Create and maintain dashboards to track performance and productivity against KPIs
  • Support content intake and upkeep in back-end content management system
  • Work cross functionally (IT and Product teams) to execute the project
  • Assist the team applying and maintaining consistency with product standards
  • Assist in the planning and support of content projects and processes

What you’ll Need to Succeed:

  • Undergraduate degree from an accredited university
  • 1-2 years working experience is preferred.
  • Proficiency in Microsoft Excel and Microsoft Office required.
  • Strong communication skills: face to face, presentations, written.
  • Proactive, friendly, with a sense of responsibility, and can work independently
  • Process-orientated, flexible and has an eye for detail
  • Strong team player with great analytical skill and a multicultural worldview.
  • Fluent in English both speaking and writing

It’s Great If You Have:

  • Basic knowledge of SQL or Python

#entrylevel #LI-VV1 #Bangkok #Thailand

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Meet the Team

Korina Lynn Dove What I enjoy the most in my role is that we get to see our words in action through, of all things, … numbers! Through handy dashboards that show us click rates and impressions, we can gauge which words work best and where. Also, every request is challenging and unique. One day we are crafting quirky copy for marketing, and the next day we are nit-picking over a phrase in a legal notice. Korina Lynn Dove Senior Copywriter

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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Product Operations Analyst (Scaled Operations) (6 months contract)
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