People Technology Senior Specialist / Specialist (Bangkok based)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get To Know Our Team

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

The Opportunity

Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations’ fast-moving pace and dynamic workforce needs globally. We are looking for a Workday Senior Integrations Specialist or Specialist to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and optimize business processes. This role will ensure service delivery excellence and timely resolution of system escalations and day-to-day issues, manage the HRIS Operations Team’s work plan and prioritization, look after regular system upgrades/enhancements, and partner with stakeholders across the department to drive continuous improvements that add value to the business.

In This Role, You’ll Get To

  • Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience
  • Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
  • Support, enhance and/or optimize existing automated solutions and processes by solving technical issues
  • Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
  • Explore out-of the-box solutions to solve complex business problems and address system limitations
  • Implement and test major system enhancements 
  • Collaborate with our solutions team to design and implement custom applications
  • Skill up / coach more junior members of the team
  • Lead system-related trainings for Agoda employees and end-users across the People Team

What You’ll Need to Succeed

  • At least 3 years of solid HRIS integrations experience (Workday experience required)
  • Has strong experience with Workday Integrations and Reporting tools: Core Connectors, EIB, Studio, API, BIRT
  • Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Security and other system configuration)
  • Has strong experience in systems implementation and/or systems integrations 
  • Has strong project management skills
  • Ability to manage stakeholder expectations
  • Ability to understand and explain key HRIS issues and address stakeholder requirements
  • Ability to leverage data to plan next steps
  • Familiar with agile methodology
  • Has good analytical and problem-solving skills
  • Fluency in English required

It’s Great If You Have

  • Experience in report writing, BI & analytics tools
  • Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML)
  • Presentation/Workshop facilitation
  • Possesses a global perspective and experience working with diverse cultures
  • Resilient, self-motivated, results-oriented and has a great sense of ownership
  • Collaborative and resourceful
  • Able to move fast, adapt to changes


Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.





Meet the Team

Eliana Carmel I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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