Finance Backoffice Support Analyst (Bangkok-based)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver to this success has been the team of Agoda Finance. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Not only do we have the unique role of balancing risk management with continued innovation and growth, we also serve as a means of empowerment for both our team members and those within the company. Having experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. 

Finance BackOffice Team (BOFF) is a part of Payment, Credit Risk & Collections team. BOFF is dedicated on supplier management and hotel financial data control by screening, controlling, evaluating with providing support to ensure compliance with Finance and Company policy; by mitigating risk; and by promoting the financial health of Agoda.

As a Finance BackOffice Support Officer, you will support vendor inventory and related tasks of Finance Operations Payment Support in BackOffice Team, performs all supplier registration review and related maintenance of supplier data base; assisting hotel partner on the Finance data and details setup, review and ensure accurate create/update from partners.

Are you interested?



  • Familiar and have good knowledge on internal system and tools
  • Assisting hotel partners on their payment related issue
  • Provide guidance for external suppliers and internal stakeholders on supplier register process and related issue
  • Resolve issues relating to payment rejection
  • Collaborate with relevant teams on problem solving. E.g. Account payable team, Accommodation Assistance Team, Partner Service Team and IT team.
  • Manage other ad-hoc administrative requests and operative tasks
  • Be a Teamwork person
  • Contribute on process improvement of team



  • Bachelor’s or equivalent degree in Finance, Banking, Business Administration, Arts (Business /Communication), Hotel and Tourism or other related fields
  • Overall 1 to 2 years of relevant experience in resolving payment queries, handling stakeholders etc.
  • Hard working, Stress tolerance and able to work under pressured environment
  • Hand on working attitude with demonstrated ability to multi-task and prioritize work within tight operational deadlines
  • Strong Communication skills with fluency in English;
  • Fast learning in working flow and team-working
  • Interpersonal as well as service-mind
  • With curiosity and desire of learning
  • Planning & Coordination skills


  • This is a Bangkok-based role. No relocation/visa support will be provided for this role.


Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.





Meet the Team

Ming Nichanan Career in accounting is generally depicted as boring job, However, it never happens when we work at agoda. As our businesses are dynamic, we can learn something new to serve the business every day. We are surrounded by expert, energetic, and supportive people which push us to grow and be the better one in every single step in Agoda. Ming Nichanan Senior Accounting Manager

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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