Employee Experience Specialist / Senior Specialist (Bangkok Based)

Apply Now

Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

You will be part of the Workplace Experience Team, a dynamic team to dedicated to making life at Agoda outstanding. In this role, you will be responsible for delivering a diverse range of people focused projects. These include but are not limited to; initiatives that foster a collaborative culture in this new hybrid world, organizing events that celebrate our culture & diversity plus deliver future workplace experience needs through new and exciting innovations in employee experience. You will serve a pivotal role in enriching Agodan’s experience at work, boosting engagement and productivity.  

This role will be based in Bangkok, Thailand and relocation will be provided. 

In this Role, you’ll get to: 

  • Design, create and execute exceptional employee experiences. From team events for 50 people through to quarterly socials and wellbeing activities for 2,000 + you’ll be managing initiatives both within Thailand and partnering with our global office teams. 
  • Drive consensus and decision-making when trade-offs are required by bringing benchmarking, insights and their expertise to the table. 
  • Partner closely with internal partners including Internal Communications, CSR, global office leads and other key stakeholders. 
  • Develop scalable solutions to enable evolving business needs and to create workplace experiences that make Agoda employees happy, energized and inspired. 
  • Leverage project management skills to meet project deadlines, juggle multiple projects, manage escalations and ensure appropriate stakeholders are aware of any challenges that may arise
  • Leverage internal resources and third-party vendors to enhance our employee experience. 
  • Create and implement processes for tracking and measuring success, feedback and action plans for continuous improvement.
  • Manage budgets, prioritizing resources and partnering with Finance.   

Agoda is an agile and fast-changing environment.  We expect the person in this role to be flexible in his or her understanding of the role and to be able and willing to adapt, to add additional areas of focus, and to respond to changing organizational needs, viewing them as an opportunity to grow and develop a varied portfolio of career skills. 

What you’ll Need to Succeed:

  • 4-5 years of experience managing events, customer/employee experience and vendor management highly desirable. 
  • Ability to closely manage budgets and timelines with accuracy and confidence. 
  • Strong command of the English language, both written and spoken (presentation skills is a must), fluency in Thai a plus. 
  • Excellent problem-solving skills, self-driven and strong analytics skills. 
  • Highly proactive, highly responsible and accountable. Able to perform a variety of tasks and bring their energy and can-do attitude to the role and team. 
  • Have a strong interest in Employee Experience and Wellbeing, making a positive impact on inspiring and retaining our global workforce. 
  • Good presentation skills with solid communication capabilities and practices, both oral and written. 
  • Strong cultural and self-awareness, ability to adapt to different audiences and stakeholders to persuade, advise and support multiple projects.  
  • Ability to work under pressure and remain calm to find solutions. 
#LI-SS2 #HR#PR #Bangkok#kualalumpur#manila#taipei#newdelhi#seoul#warsaw


Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.





Meet the Team

Eliana Carmel I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

Apply for this Job

AutoFill your information
* Required


By submitting your Application you confirm you have read and agreed to Agoda applicants Privacy statement.

Want to hear about future opportunities?

Join our Talent Community to receive the latest updates about job openings, how we hire and #LifeAtAgoda!

By submitting this form, you understand and agree to our privacy statement and that we may collaborate and share your data with third-party providers to improve the recruitment experience. You may ask to remove your data at any time.