Product Design Manager – Enterprise Products (Bangkok Based, Relocation Provided)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

The Domain of Enterprise Products 

Behind the scenes of creating compelling experiences for our millions of customers, we’re designing and optimizing hotel partner management products to support complex business scenarios for the B2B side. The Agoda enterprise products that we design give access to Agoda internal business users to control and update property information while allowing over 600,000 properties over the world to manage their property content, prices, allotment, customer segments, promotions, and market exposure. 

Get to Know our Team:

The Design team is a diverse group of product designers and researchers that help to build Agoda’s products from our home office in Bangkok, Thailand. Being a product-driven company, we constantly partner with product managers and engineers to understand customer problems and design workflows, interactions, and visual interfaces. There is always an opportunity for growth here. Focus on your craft to improve or expand your skillset, or step into a managerial role and flex your talents as a designer and driver of team projects. The opportunity and timing are now if you wish to come into a team that’s small enough to be scrappy and hands on, yet big enough to influence change and product strategy. Be a part of Agoda’s Design team and unlock the world for our global community of travelers.

The Opportunity:

A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact. You are an empathetic people manager, a thought leader, and skilled in design operations management. Additionally, you’re gifted in UI design, are customer-centered, and love turning quantitative and qualitative findings into insights and strategy to drive product priorities.

Experience Requirements & Role Expectations: 

  • 2+ years of experience of design management or relevant design leadership role
  • Has experience of managing design team for enterprise-facing products 

As Design Manager for our Supply Products, you will help your product stakeholders to shape and execute the vision for both Agoda business and our hotel partners through design leadership and strategic contributions. Due to the high complexity and ambiguity of the supply product domain, you’ll need to actively build connections with different function departments of the whole supply business so that you will be able to keep track on the business journey and maximize the mutual success between Agoda and hotel partners. And, you’ll also be driving supply user research strategies through deep understandings on both short term and long term business priorities.      

Team Size and Your Responsibility: 

You’ll be managing a team of 3~4 product designers/senior product designers

Your responsibility will be: 

    • Manage scope of work for your team, and you determine how to divide work amongst designers.
    • Leading design strategy for complex initiatives and growing design leaders 
    • Driving design vs business objectives and measurement alignment on core product initiatives that design team or product team drives
    • You ensure successful execution by your team. You surface and address questions, bottlenecks, dependencies, and conflicts as they arise, working with stakeholders when needed. You ensure high quality design decisions are made.
    • You maintain and apply a process for effective design. 
    • You take steps to build a healthy, high performing, capability-complete team. You hire designers to fill open headcount. You foster a positive culture on your team.
    • You coach and mentor your direct reports to make sure they hone their competencies and grow in their careers.
    • Leading projects and groups to define and sell a coherent medium to long term vision, with milestones and short term actions to get there. Is building the design organization as a focus for wider company vision and strategy.
    • You represent your team upwards to your manager: you ensure the team’s priorities are well understood, you advocate for them, and you flag any underperformers, stakeholder misalignments, or other challenges they face.
    • Partnering with a design leadership team to help shape management practices, and mentoring other design leaders to put those in practice

It’s Great if you have:

  • Experience in OTAs, e-commerce or product driven companies

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

#LI-Hybrid

Meet the Team

salie-design-agoda We have people from all over the world in Agoda. We share different values, cultures, and experiences, which makes us stronger as a team. I'm impressed by seeing how everyone's opinion is being heard and respected. The culture here makes us empathize with people in the team and customers, which helps us build better products. Salie Chien Product Designer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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