Workplace Experience Site Lead (Bangkok-Based)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

Agoda seeks for Workplace Experience Site Lead to oversee real estate portfolio, workplace strategy and programs for our Thailand and Global offices. This role is defined by innovation, critical thinking, coupled with project & operational work with strong collaborating with team & stakeholders.

In this role, you will advocate for the needs of key stakeholders, use metrics & data analysis on space optimization and curated the projects that support our business needs. Moreover, you will oversee facility management, preventive maintenance and implement best practices for global offices, working closely with global office managers and promote the team synergy.

We are looking for a forward-thinking, organized, dynamic and productive person with portfolio, financial assets, real estate, and stakeholder management to deliver workspace related services.

This position is open to both local and international candidates with relocation support available for eligible candidates to help ensure the smooth transition to working and living in Bangkok.

In this Role, you’ll get to: 

  • Oversee Agoda lease portfolio, workplace strategy, F&M strategy and operations that support our growing distributed workforce across our offices around the world, including office expansion and budget management
  • Implement real estate & facility procedures, take the lead to address the concerns, determine risk levels, take appropriate action, and update effectively on workplace operations for onsite services
  • Oversee workplace budget partnering with Finance on capex/opex, accruals, reforecast etc.
  • Establish a common set of practices, tools, templates, programs and ensure standards are being followed
  • Effectively use metrics and data visualization to report progress and support data-driven decision-making for the team & organization level
  • Partner with cross-functional teams & leaders, and leadership to ensure the space & facility to promote the future of workplace with healthy & productive environment
  • Build strong relationship with external key stakeholders such as building management, real estate vendors etc.
  • Manage the implementation & coordination of real estate projects on new construction, renovation, and expansion
  • Manage Ad-hoc projects related to physical workplace development
  • Evaluate the performance of portfolio and ensure compliance with standards provided by company regulatory organizations
  • Develop and implement project management methodologies and best practices to build the team’s skill and capabilities

What you’ll Need to Succeed:

  • Bachelor’s degree is required
  • 5+ years of relevant working experience in workplace programs & strategies, portfolio management, facility management, site management, preferably working in dynamic, multicultural, and international working environment
  • Strong project management skills
  • Understanding of workplace strategy with strong real estate knowledge, portfolio management, F&M, financial assets management, procurement & budgeting, and stakeholder management
  • Knowledge of real estate strategy and operations (expansion, renovation, renewals)
  • Strong leadership, organizational, analytical, and communication skills
  • Proactive with the knowledge of facility & utility systems to ensure the office environment with high standard
  • Ability to take ownership, work independently & strategically, highly adaptive & flexible mindset with ‘can-do attitude’


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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.


Meet the Team

Eliana Carmel I love working with people at Agoda. The People team has extremely smart and curious people, that come from diverse backgrounds and make every day interesting. The company's focus on ownership will provide you the opportunity to work with several stakeholders at any given time, You will have the ability to contribute to strategic projects and make an impact on our business outcomes. Eliana Carmel Chief People Officer

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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