Senior Manager/Manager, API Integration (Bangkok-based, Relocation Provided)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.


What’s better than representing ONE top-recognized brand in travel? Representing TWO, of course!
In 2018, the best-in-class hotel Market Management teams from and came together as one larger, new-and-improved team to better support our hotel partners. This collaboration between the two brands allows us to offer one streamlined technology connection with a single point of contact for worldwide distribution strategies.

Get to Know our Team: 

Strategic Partnerships is a team of creative entrepreneurs that develops solutions for Agoda’s partners and promotes Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

  • Account Ownership: End-to-End technical and operational ownership of our largest strategic connectivity partner accounts, including global hotel chain brands
  • Portfolio Growth: Work with key internal and external stakeholders to identify market opportunities and set strategy for rapid growth
  • Experimentation: Innovative testing to identify novel approaches to drive performance through data driven decision-making
  • Technical Insight: Scope out and define product enhancements that will simplify/automate processes and grow revenue

In this Role, you’ll get to: 

  • Identify and implement innovative projects to grow assigned accounts’ performance
  • Liaise with assigned accounts and conduct regular account reviews with key connectivity partners
  • Cooperate with Commercial Team on Account plan and strategy
  • Communicate with global Key Account, Connectivity and Product teams to provide constructive feedback on account performance and opportunities
  • Provide recommendations and guidelines to maximize business performance
  • Oversee delivery of support requests and find areas to optimize
  • Keep a pulse on new product and service launches, as well as industry solutions, which help increase partner performance
  • Develop a deep understanding of our connectivity capabilities, benchmarked against competition and with a streamlined view on drivers of change
  • Proven ability to prioritize opportunities with a clear link to value generation
  • A ‘hands on’ attitude, willing to go deep in execution and operational matters, while maintaining a comprehensive and strategic overview.

What you’ll Need to Succeed:

  • Min. 5 years’ experience working in a technical role, preferably in the hospitality connectivity space
  • Bachelor’s degree or higher
  • Analytical and proven track record in using data to drive strategy and make decisions
  • Professional experience in project delivery and account management
  • Ability to work under pressure in a competitive industry/rapidly changing environment
  • Excellent communication & presentation skills and strong emotional intelligence

It’s Great if you have:

  • Understanding of agile working methodology
  • Experience working with data transfer via APIs
  • Exposure to one or more data analysis packages or databases (e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau)
  • Travel technology experience, with a preference for hotel systems

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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.


Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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