Compliance & Ethics Specialist Counsel/ Program Manager (Bangkok Based, Relocation Provided)

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Bangkok, Thailand

About Agoda 

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team: 

In the age of technology, things are constantly changing. The travel market is much the same, being more dynamic and complex than ever. Agoda’s Legal team is well suited to take on the challenges presented, adopting a proactive mindset to tackle challenges and solve problems. We are quick on our feet, decisive, and collaborate with multiple departments. We hire out-of-the-box thinkers that are well grounded with ethics and legal knowledge to ensure that Agoda achieves the right results, the right way. 

The Opportunity:

The Compliance & Ethics Counsel supports execution of corporate compliance standards, processes, and procedures at the direction of the Compliance & Ethics Officer. The Compliance & Ethics Counsel will support all facets of the Compliance & Ethics Program including: ensuring adherence with our parent company, Booking Holdings Inc.’s Compliance & Ethics Standards and KPIs, managing the release of online and in-person ethics training programs, administering the company’s Ethics Ambassador program, managing the conflict of interest & gift disclosure process, supporting investigations through strategic input and gathering evidence as needed, and assisting in the maintenance of compliance & ethics policies.

In this Role, you’ll get to: 

  • Manage implementation of Booking Holding Inc.’s Compliance & Ethics program to meet KPIs, as well as monitor and address compliance program gaps;
  • Support Booking Holding Inc.’s Compliance function through developing structures to evidence compliance with required program standards and 20+ associated KPIs;
  • Coordinate the annual compliance risk assessment at the direction of the Compliance & Ethics Officer;
  • Oversee the launch of Code of Conduct training in a timely manner in accordance with Booking Holding Inc.’s online training plan;
  • Lead implementation of GRC tool;
  • Support compliance & ethics communications campaigns on relevant topics or initiatives;
  • Maintain awareness regarding, and collaborate to improve the company’s Global Third Party Risk Management initiative, systems and processes;
  • Manage the back-end of the company’s EthicsPoint Helpline & Case Management System;
  • Assist in the administration of the conflict of interest disclosure process and gifts & entertainment disclosure process, ensuring proper follow-up to any disclosures and implementation of measures to address actual and/or potential conflicts;
  • Coordinate, analyze and document trends in compliance activity and other relevant data to effectively initiate mitigation plan to prevent future impact on the company;
  • Conduct compliance investigations where necessary, including evidence collection, coordinating complex investigations and P2P interview;
  • Additional project and ad hoc work as necessary to support the compliance & ethics function and mature the program;

What you’ll Need to Succeed:

  • 3+ years experience working in the compliance and ethics environment in a corporate setting is required.
  • Familiarity with APAC and global regulatory requirements in the areas including but not limited to anti-bribery & corruption, third party risk management and human rights compliance as well as ethics in product design is strongly desirable.
  • College/Bachelor’s Degree (4 year) and JD required. Laws degree, CPA, MBA or other relevant Masters degree a plus.
  • Candidate must possess the highest integrity, commensurate with a compliance & ethics position.
  • Job responsibilities will require that this individual have presence, communication skills, writing skills, diplomacy, and credibility necessary to effectively influence company employees and managers.
  • Must possess strong project management skills.
  • Works well under pressure with people from diverse cultural backgrounds.
  • Ability to operate without extensive supervision and act as a self-starter.
  • Creative problem solver who possesses sound business judgement and is very detail oriented.
  • Strong quantitative and qualitative analysis skills.

It’s Great if you have:

  • Certified Compliance and Ethics Professional credentials (and required within 18 months of appointment to position). 
  • Foreign language skills considered a plus, but not required.
  • Ability to integrate and balance priorities, work activities and resources for the benefit of multiple key stakeholders.
  • Culture fit: is energetic, fast-paced and always evolving.
  • Team Player: This person collaborates and supports colleagues and peers across the organization, with the ability to be effective in a dynamic, evolving environment.
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Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.


Meet the Team

Archa Rajeevi Being at Agoda has given me immense growth, progress, opportunities to take a lead on things, ability to work in diverse, inclusive environments, and the chance to work with some of the smartest, kindest people I know. The legal team provides me with a platform to excel every single day. There is so much support, guidance, and mentorship all around me. All of this together makes me sure that this is the best job I have ever had. Archa Rajeevi Ethics & Compliance Counsel

Discover Bangkok

Agoda Careers - Bangkok Our operating headquarters are based in the Thai capital of Bangkok, where we employ over 2,000 people from around the globe. While it’s 30°C+ outside, Agodans don’t sweat, knowing they have the coolest jobs out there. If you’re successful at getting a role based in Bangkok, we’ll provide relocation support for you and your family to help you move and settle into your new environment. Read More

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